Effective Dates: 10/14/2022 - Present Previous | Next

TN 224 (10-22)

GN 02402.385 Coding Malaysia Bank Data on the Master Beneficiary Record (MBR)

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Malaysia. The Social Security Administration (SSA) stores IDD bank data on the MBR in the same fields used for United States (U.S.) direct deposit. Special coding identifies the data as a Malaysia direct deposit and allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Malaysia to the beneficiary's local FI.

NOTE: U.S. domestic (i.e., non-border) field offices (FOs) should not attempt to process an IDD request for this country. U.S. domestic FOs must forward all appropriate information to the Office of Earnings and International Operations, Division of International Operations (OEIO, DIO) for processing. For more detail on IDD requests and forwarding information, see to GN 02402.201, GN 02402.205, GN 01010.255, and GN 01702.310C.

A. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • •

    Blank check;

  • •

    SSA-1199-OP56 (Direct Deposit Sign-up Form (Malaysia)), or

  • •

    Any document containing required banking information.

NOTE: If upon receipt of the information, there are any discrepancies, follow instructions in GN 00203.020 and GN 02402.025.

B. Multi-country contract

The processing FI for Malaysia will have a prefix of 68 at the beginning of the Routing Transit Number (RTN).

C. Overview of IDD for Malaysia

The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO will fax incomplete forms to the FBU that serves Malaysia. The FBU contacts the beneficiary or FI for additional information.

D. Description of Malaysia IDD bank data

The data for coding IDD for Malaysia comes from banks determined by the FRBKC. The bank data on the MBR consists of 25 characters including Malaysia country code of “J”.

E. Procedure for coding Malaysia bank data

The FRBKC relies on SSA to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to SSA. When establishing or changing IDD bank data for Malaysia, you can use an SSA system (i.e., Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE), etc.). However, you must go to ITS.gov to enter the following information:

  • •

    account number

  • •

    account ownership;

  • •

    account type;

  • •

    beneficiary address; (no P.O. box address allowed)

  • •

    country;

  • •

    enrollment status;

  • •

    first and last name of the beneficiary;

    NOTE: Technicians must annotate the entire middle name instead of the initial in the payee legend field on the MBR.

  • •

    payee indicator;

  • •

    phone number; and

  • •

    Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC).

1. SWIFT-BIC code obtained from the FI

The SWIFT code contains a minimum of 8 characters and a maximum of 11 characters:

  • •

    First four characters - bank code (only letters);

  • •

    Next two characters - ISO 3166-1 alpha-two country code (only letters);

  • •

    Next two characters - location code (letters and digits) (passive participant have "1" in the second character); and

  • •

    Last three characters - branch code, optional ('XXX' for primary office) (letters and digits).

2. Initial award processing

If you are working on an initial award, you must update ITS.gov using the bank account information prior to processing the award to ensure that the beneficiary receives his or her payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to SSA.

3. Adding or updating bank data using SSA systems

You must update ITS.gov on the same day if you use an SSA system to add or update bank data on the MBR (i.e. Post Entitlement Online System (POS), MACADE, etc.). Enter all POS direct deposit changes according to normal procedures. When coding IDD bank data in an SSA system for Malaysia within four business days of the current operational month (COM) cutoff date, use the procedure outlined in the following chart:

 

STEP

ACTION

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)? If no, STOP.

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

If yes, go to step 3.

3

Is the beneficiary's account a MYR account in Malaysia? If no, STOP.

REASON: Beneficiaries in Malaysia can only receive IDD

payments in MYR accounts.

If yes, go to step 4

4

The RTN is 680000064 for all IDD to Malaysia. SSA and FRBKC have designated 68 as the multi-country prefix for Malaysia IDD. The “4” at the end of the RTN represents the U.S. check digit code for all IDD accounts in Malaysia. Therefore, there is no need to obtain the check digit code from Title II Interactive Comps.

5

Code the Type of Account as an “S” for savings or a “C” for checking. If no indicated account type, use a “C” for checking account.

6

To code the Depositor Account Number (DAN) for Malaysia, code as follows:

  • •

    Start with a country code of “J” designated for Malaysia

  • •

    Code the 14-digit Customer Account Number

7

You must take action on the same business day to update the full SWIFT into ITS.gov, along with the information listed in the introduction of GN 02402.385E in this section.

If you do not have access to ITS.gov, ask a co-worker who has access to update the required information into ITS.gov. FRBKC will need all of this information in order to process the IDD payment. When this information is not available, FRBKC will reject the payment and return it to SSA.

F. Example - Coding Malaysia Direct Deposit

The customer provides us with a signup form for Malaysia containing the following information:

Account Number: 12345678901234

1. Derive the RTN as follows

  • •

    Code an RTN of 680000064

  • •

    Code the type of account as a “C” for Checking or an “S” for Savings. If no account type indicated, use a “C” for Checking.

2. Derive the DAN as follows

  • •

    Start with a country code of “J” designated for Malaysia; and

  • •

    Code the 14-digit Customer Account Number “12345678901234”

The technician will obtain the following:

RTN: 680000064

Checking

DAN: J12345678901234

The coding in POS will reflect:

DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 680000064

ACCOUNT TYPE (C/S): C

DEPOSITOR ACCOUNT NUMBER: J12345678901234

CANCEL DIRECT DEPOSIT (Y):

DIRECT EXPRESS (Y):

The MBR will reflect the following information:

RTN-680000064 DAN- CJ12345678901234

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202402385
GN 02402.385 - Coding Malaysia Bank Data on the Master Beneficiary Record (MBR) - 10/14/2022
Batch run: 10/14/2022
Rev:10/14/2022