TN 71 (04-17)
GN 02402.388 Coding Bosnia Herzegovina Bank Data on the Master Beneficiary Record (MBR)
This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Bosnia Herzegovina. The Social Security Administration (SSA) stores IDD bank data on the MBR in the same fields used for United States (U.S.) direct deposit. Special coding identifies the data as a Bosnia Herzegovina direct deposit and allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Bosnia Herzegovina to the beneficiary's local FI.
NOTE: U.S. domestic (i.e., non-border) field offices (FOs) should not attempt to process an IDD request for this country. U.S. domestic FOs must forward all appropriate information to the Office of Earnings and International Operations, Division of International Operations (OEIO, DIO) for processing. For more detail on IDD requests and forwarding information, see to GN 02402.201, GN 02402.205, GN 01010.255, and GN 01702.310C.
A. How we receive IDD bank data
We receive requests to input bank data by mail, phone, or fax in the following formats:
NOTE: If upon receipt of the information, there are any discrepancies, follow instructions in GN 00203.020 and GN 02402.025.
B. Multi-country contract
The processing FI in Bosnia Herzegovina will have a prefix of 68 at the beginning of the Routing Transit Number (RTN).
C. Overview of IDD for Bosnia Herzegovina
The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO will fax incomplete forms to the FBU that serves Bosnia Herzegovina. The FBU contacts the beneficiary or FI for additional information.
D. Description of Bosnia Herzegovina IDD bank data
The data for coding IDD for Bosnia Herzegovina will come from the International Bank Account Number (IBAN) provided to the beneficiary by his or her FI. The full length of the IBAN for Bosnia Herzegovina consists of 20 characters. However, the bank data on the MBR consists of 19 characters including Bosnia Herzegovina country code of M.
E. Procedure for coding Bosnia Herzegovina bank data
The FRBKC relies on SSA to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to SSA. When establishing or changing IDD bank data for Bosnia Herzegovina, you can use an SSA system (i.e., Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE), etc.). However, you must go to ITS.gov to enter the following information:
1. SWIFT-BIC code obtained from the FI
The SWIFT code contains a minimum of 8 characters and a maximum of 11 characters:
First four characters - bank code (only letters);
Next two characters - ISO 3166-1 alpha-two country code (only letters);
Next two characters - location code (letters and digits) (passive participant have "1" in the second character); and
Last three characters - branch code, optional ('XXX' for primary office) (letters and digits).
2. Initial award processing
If you are working on an initial award, you must update ITS.gov using the bank account information prior to processing the award to ensure that the beneficiary receives his or her payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to SSA.
3. Adding or updating bank data using SSA systems
You must update ITS.gov on the same day if you use an SSA system to add or update bank data on the MBR (i.e. Post Entitlement Online System (POS), MACADE, etc.). Enter all POS direct deposit changes according to normal procedures. When coding IDD bank data in an SSA system for Bosnia Herzegovina within four business days of the current operational month (COM) cutoff date, use the procedure outlined in the following chart:
Are you coding an initial claim?
If yes, go to step 3.
If no, go to step 2.
Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)? If no, STOP.
REASON: The MBR does not accept the IDD information unless the address is in a foreign country.
If yes, go to step 3.
Is the beneficiary's account a USD account in Bosnia Herzegovina? If no, STOP.
REASON: Beneficiaries in Bosnia Herzegovina can only receive IDD payments in USD accounts.
If yes, go to step 4
To derive the nine-digit RTN for Bosnia Herzegovina, code as follows:
Code the prefix of 68, (the multi-country prefix SSA and FRBKC designated to use for IDD to Bosnia Herzegovina).
Code the three-digit Bank code
Code the three-digit Branch code
Code the one-digit check code (obtain through Title II Interactive Comps)
NOTE: The final digit is the U.S. check digit code and is subject to change. Obtain check digit code through the Title II Interactive Comps from the Main Menus 07/Sub Menu 16.
Code the Type of Account as an “S” for savings or a “C” for checking. If no indicated account type, use a “C” for checking account.
To code the Depositor Account Number (DAN) for Bosnia Herzegovina, code as follows:
You must take action on the same business day to update the full IBAN and SWIFT into ITS.gov along with the information listed in the introduction of GN 02402.388E in this section.
If you do not have access to ITS.gov, ask a co-worker who has access to update the required information into ITS.gov. FRBKC will need all of this information in order to process the IDD payment. When this information is not available, FRBKC will reject the payment and return it to SSA.
F. Example - Coding Bosnia Herzegovina Direct Deposit
The customer provides us with a signup form for Bosnia Herzegovina containing the following information: IBAN BA391290079401028494 (example provided in IBAN registry).
NOTE: The first two characters of Bosnia Herzegovina IBAN is “BA,” represent the International Organization for Standardization (ISO) country code. The third and fourth characters of the IBAN are the IBAN check digit. The technicians should never code the IBAN country code or check digit to the MBR. The fifth through seventh characters of the IBAN represent the three-digit bank code. The eighth through tenth characters represent the three-digit branch code. The next eight digit of the IBAN represent the account number. The last two digits depict the check digit for the account number (never coded to the MBR).
The technician should take the following actions:
1. Derive the RTN as follows
Code the prefix of 68
Code the three-digit bank code, “129”
Code the three-digit branch code, “007”
Code the one-digit check code (i.e., 7) (obtained from the Title II interactive Comps from the Main Menus 07/Sub Menu 16);
Code the type of account as a “C” for Checking or an “S” for Savings. If no account type indicated, use a “C” for Checking.
2. Derive the DAN as follows
The technician will obtain the following:
The coding in POS will reflect:
DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 681290077
ACCOUNT TYPE (C/S): C
DEPOSITOR ACCOUNT NUMBER: M94010284
CANCEL DIRECT DEPOSIT (Y):
DIRECT EXPRESS (Y):
The MBR will reflect the following information:
RTN- 681290077 DAN-CM94010284