The settlement agreement instituted an additional step in the appeals process. If
the individual protests the overpayment and alleges the signature is not theirs on
one of the checks within 30 days of the overpayment letter, SSA will stop recovery
efforts until Treasury has provided a forgery determination
The individual has 30 additional days to return the completed claim form to SSA or
the overpayment recovery will resume, see GN
SSA sends the completed claim form to Treasury who will investigate the claim and
issue a forgery determination.
If the individual disagrees with Treasury's determination, he or she may file an appeal
with Treasury, see GN 02406.310F.3.
If there is no appeal of Treasury’s forgery determination within 60 days, SSA will
resume collection efforts.
If there is an appeal, SSA will not resume collection efforts until Treasury renders
the second appeal determination.