TN 43 (12-17)
GN 02406.225 Non-receipt of a Dual Entitlement Check
When a person alleges non-receipt of a dual entitlement paper check, verify the acceptable reporter (e.g. beneficiary) of non-receipt through the interview and screening process.
If the beneficiary alleges dire need, process the non-receipt using the immediate payment criteria.
For more information on verifying reporters and dire need, see
If the allegation does not meet the dire need criteria, take appropriate steps to process the non-receipt per GN 02406.000.
RS 00615.020 Dual Entitlement Overview
GN 02406.125 Transmitting Reports of Nonreceipt, Loss, Theft, or Destruction -- Title II and Title XVI -- Recurring Checks and PMA Checks -- Normal and Dire Need Situations
GN 02406.135 Processing Reports of Nonreceipt, Loss, Theft, or Destruction of Payments -- Checks Due And Not Due