TN 22 (02-16)
GN 02408.901 Who Processes an International Direct Deposit (IDD) Reclamation
A. When the Federal Benefits Unit (FBU) processes an IDD reclamation
The appropriate FBUs process reclamations for countries not supported by the Kansas City Financial Center (KFC). The FBUs use locally developed forms to request reclamations. For more information concerning reclamations to KFC see GN 02408.910 and GN 02408.930.
B. When the U.S. Embassy in Tokyo processes an IDD reclamation
The U.S. Embassy in Tokyo processes reclamations for Japan that are at least $30. The U.S. Embassy in Tokyo also processes reclamation requests from the Office of Earnings and International Operations (OEIO). This occurs when an incorrect payment transmits to a bank in the Embassy’s assigned region and the payment did not return.
C. When KFC processes an IDD reclamation
KFC processes reclamation requests for certain countries, when the outstanding amount is $100 or more. For a list of countries see GN 02408.920F. Technicians must enter all reclamation requests for KFC through the International Treasury Services application (ITS.gov).
NOTE: All refunded money goes to the Federal Reserve Bank of New York (FRBNY). KFC writes request letters for reclamations, but FRBNY is in charge of the movement of money in or out of ITS.gov.
D. When OEIO processes an IDD reclamation
OEIO is responsible for the reclamations under certain circumstances. For determining when OEIO is responsible for processing reclamations, see GN 02408.915.