The automated resumption process may not release the retroactive payment because of
the prior non-payment LAF status of the beneficiary (e.g., LAF S7, LAF S4, or T8,
etc.). Title II Redesign (T2R) generates a Summary Process Alert for program service
center (PSC) technician review.
Examine the alert carefully along with the MBR.
Review the beneficiary’s mailing address on the MBR to determine if the address where
we will issue the check is questionable. Generally, the beneficiary’s mailing address
is the address where he or she resides or his or her own post office (PO) box (or
the residence address or PO box of his or her representative payee).
If the address appears questionable (e.g., similar to a correctional institution address
you found on the Incarceration Control System (IRCS) database), verify the beneficiary’s
mailing address before releasing the retroactive payment. The instruction for developing
for a questionable mailing address is in GN 02605.005B.
Release to the beneficiary the underpayment that is in the Special Payment Amount
(SPA) field on the Special Payment (SPC PAY) data line on the Master Beneficiary Record
(MBR) after reviewing the address information and the other factors affecting continuing
eligibility to Social Security benefits that could change this payment. The information
about the Summary Process Alert is found in GN 02613.870B.1 of this section.