Give special handling to claims in which the PC identifies the following conditions:
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Partial adjudication is involved (e.g., WC or PDB offset);
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An approved fee agreement is in the file;
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The past-due benefits amount used to authorize the representative's fee was based
on unverified evidence such as WC or PDB offset amount; and
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We determine that the WC or PDB offset amount was incorrect.
In these cases, we must adjust the amount of the authorized fee (see GN 03920.040B., first bullet). When you determine the correct amount of the WC or PDB offset or
other previously unverified evidence, and recompute the amount of the past-due benefits,
recalculate the amount of the representative's fee based on the revised amount of
the past-due benefits.
Remember to withhold 25 percent of any additional past-due benefits towards direct
payment of an authorized fee when the representative is eligible for direct payment
(unless the maximum fee under the fee agreement already has been authorized). If there
is Federal court involvement, withhold 25 percent of past-due benefits.
Notify the claimant, any affected auxiliary beneficiary, and the representative of
the following:
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The revised past-due benefits amount for the period through the month before the month
in which we effectuated the original decision favorable to the claimant;
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The revised past-due benefits payable amount;
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The revised fee amount; and
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The right to request administrative review of the amount of the fee within 15 days
of receiving the notice.
If the decision maker requested notification of the fee authorized to request administrative
review (see GN 03940.001E and GN 03940.008C), notify the decision maker by email that the updated award notice is available in
the Online Retrieval System (ORS). Use the global address list in outlook to locate
the decision maker’s email address.
NOTE
1: If there is a valid assignment of direct payment to an entity, the entity’s point
of contact (POC) may need to review fee-related information to resolve fee-related
issues. However, do not send a copy of the award notice or other protected information
(e.g. claimant’s information) to the entity's POC unless it is the minimum amount
necessary for the POC to review it to resolve fee-related issues. For information
that is not relevant or necessary to resolve fee-related issues, only disclose it
if the claimant has expressly consented in writing on a Form SSA-3288 or other written
consent that meets the requirements of GN 03305.003
NOTE 2: Refer to GN 03316.110 for instructions on disclosure to auxiliary claimants and beneficiaries about a primary
claimant and to GN 03316.105 for instructions on disclosure without consent to a primary claimant about an auxiliary
filing on their record.
See the discussion of adjustments to the past-due benefits and fee amounts in GN 03920.040B. and GN 03920.040D.