There are situations in which an FO may need to obtain a Title II folder. These situations
are usually related to disability issues, such as CDRs, appeals and reopening. (See
MSOM CDR 001.014 the Disability Control File (DCF) informational screen (CDRWI)). Enter
a “Y” in the prior folder block of the CDRI to
establish a tickle control for receipt of your folder.
Retrieve the proper Title II CDR medical folder ONLY in the following situations:
the folder received from the Megasite/Caves/PSC is not a medical folder ; or,
the folder received from the Megasite/Caves/PSC is for the wrong claimant, i.e. HA
folder received and the DAC is due the CDR; or,
the folder received has the wrong account number (WAN); or,
the SSI recipient previously filed for Title II, such as CDB benefits, which have
been denied or terminated. Look for the medical evidence, which could be housed in
the Title II denied folder.
The Megasite/Caves storage facilities will not associate folders from other locations.
For example, if processing center action control system (PCACS) shows a folder in
an operational site, such as, PSC module location, a folder in a Caves location, a
folder in PC7 AUXRH location, the Caves will pull and send only the Caves location
folder but not the other two. In these cases, the FO must retrieve the folders if
the Megasite/Caves folder does not contain the current medical evidence. Recall the
Title II folder, following normal PCACS procedures.
NOTE: Beginning February 2000, OCO began mailing feedback letters to offices that request
folders through the PCACS folder request facility. The goal is to provide timely information
about the status of a folder request.
Successfully locating a folder often requires detective work. Use all resources available
to avoid time-consuming and costly folder reconstruction. See DI 13015.080A. - DI 13015.080C. for helpful hints that can also be applied to TII folders.