Review the CCTL segment of the SSID or SSI2 query, which provides the location of
the Title XVI prior folder. If the query shows the National Records Center (SSANRC)
location (L0E) or an FRC location (LNN e.g. L96, L97, L98), request the folder from
SSANRC or FRC using the SSA-8028 SSI Claims Control procedure with the AR code of
33. The SSANRC will retrieve all SSI folders stored in the SSANRC and the FRC for
the requested SSN, consolidate the material, and send it to the requesting DDS. For
additional instructions, see SM 01201.055 and SM 01201.210.
If the Current Folder Location (CFL) field shows L50 or L51 (unable to locate in SSANRC
or FRC), do not request the folder. It can take from two to six weeks for the DDS
to receive the prior folder(s), depending on the number of prior folders the SSANRC
must obtain and where they are stored; e.g., retrieval time increases when prior folders
are stored in the FRCs.
When the SSANRC/FRC is unable to locate the requested folder(s), the DDS receives
an alert message “FOLDER/PE REQUESTED FROM SSANRC UNABLE TO LOCATE”. The DDS should
take no further action to obtain the prior folder(s) from the SSANRC/FRC.
Use the folder location information on these queries to request the prior folder(s)
from all possible locations simultaneously.