If reasonable attempts to ensure claimant cooperation with our requests for evidence
or action are unsuccessful, discontinue development that requires claimant action
(e.g., consultative examinations and claimant forms completion).
For a discussion of what represents a “reasonable attempt to ensure claimant cooperation,”
see DI 23007.001 through DI 23007.010.
After making every reasonable effort to obtain all complete medical history available
without the claimant’s cooperation, make a determination based on all of the evidence
in the file. For further information on what constitutes “every reasonable effort”
and “complete medical history,” see DI 22505.001.