BASIC (03-01)

DI 33010.020 Securing Claims Folder From Another Office

Procedure

1. To obtain folder

Complete a case control query to determine folder location.

Telephone the office where the folder is located and request transfer to the DHU.

2. Folder not received in 10 days

Make a follow-up call.

Follow regional procedures or telephone the regional office (RO) for assistance if the office where the folder is reading has no record of the case, is unable to locate the folder, or does not provide the folder within 10 days of the follow-up request.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0433010020
DI 33010.020 - Securing Claims Folder From Another Office - 02/21/2013
Batch run: 02/21/2013
Rev:02/21/2013