OCO and the PSCs are responsible for retrieving the Title II and the Title II portion
of the concurrent TII/TXVI folder(s) in operational components and auxiliary files locations for CDR direct release/mailer alerts and mailing them to the FOs. OCO/PSCs are responsible
for preparing a duplicate folder if the folder shown on PCACS cannot be located or
has been destroyed. The PSC sends any folder material belonging to the NH located
during the search even if it is not the complete medical folder, i.e., contains only
post-entitlement material.