The BASS contractor operates a helpline call center that assists beneficiary and recipients:
to understand the effects of work on benefits;
to access EN that may meet the caller's needs; and
by referring them for further assistance and counseling to Work Incentives Planning
and Assistance (WIPA) and Protection and Advocacy for Beneficiaries of Social Security
Field Offices, beneficiaries, and recipients may access the helpline contact information
at choose work TTW and SSA work site.