An EN is responsible for coordinating and delivering employment services, VR services,
or other support services to beneficiaries with disabilities who assign a ticket to
the EN. The EN delivers these services under an Employment Plan (see DI 55020.001). Participation in the Ticket program is voluntary for the beneficiary and the EN.
An EN has the right to select whom it will serve based on both its assessments of
the needs of the individual and its ability to help the beneficiary.