BASIC (02-02)

DI 55050.020 Handling Program-Related Questions

Procedure

Field components should answer program-related questions from beneficiaries/recipients (e.g., questions about how work and earnings may affect their benefits). TSCs should refer beneficiaries/recipients with complex program-related questions to their servicing FOs.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0455050020
DI 55050.020 - Handling Program-Related Questions - 04/29/2013
Batch run: 04/29/2013
Rev:04/29/2013