Take the following steps to reissue the check to the IAR agency.
1. Identify that we issued the payment to an IAR agency. Review the PMTH field of
the SSR. Payflag 1 of PMTH will reflect either a type 2 (underpayment) or type 4 (A-OTP).
Payflag 3 will reflect “1” for any IAR payment;
2. Transmit the non-receipt on the Missing Check (UPMC) screen in MSSICS Direct SSR
Update. For information on using the UPMC screen, see MSOM BUSSR 003.013; and
NOTE: If you are unsure if the payment went to the correct IAR address, the FO Management
Support Specialist (MSS) or Operations Supervisor (OS) can the check the Treasury's
Check Information System to determine the address where the check was mailed.
3. Reissue the check via A-OTP to the IAR agency as soon as possible. Include the
complete IAR agency address on the One Time Payment Address (UPOA) screen. For information
on using the UPOA screen, see MSOM BUSSR 003.023.
Type 2 - Underpayment
If the missing payment is type 2 (in payflag 1 of PMTH), the underpayment was calculated
and generated by the system. A type 2 check must be replaced with an A-OTP using the
same months as the original type 2 check. If a type 2 IAR check is returned and posts
to the SSR, the system may incorrectly generate another type 2 payment to the claimant.
The only way to issue a replacement check to the IAR agency is to reissue the funds
by A-OTP before a returned check is posted to the SSR. If further development is needed
prior to issuing an A-OTP, prevent automated release of the underpayment by posting
a U TAC to the SSR via the Underpayment Processing (UOUP) screen in Direct SSR Update.
Once an A-OTP is issued, you can remove the U TAC. For more information about using
the UOUP screen, see MSOM BUSSR 004.018. For information about processing type 2 underpayments,
see GN 02406.205.
Type 4 - A-OTP
If the missing payment is type 4 (in payflag 1 of PMTH), reissue it as an A-OTP addressed
to the IAR agency for the same months as the original A-OTP. It is also possible for
a returned A-OTP to result in a type 2 underpayment being issued to the claimant.
Post a U TAC to the SSR via “Underpayment Processing” in Direct SSR Update to prevent
the automated release of the underpayment if there will be a delay in issuing the
NOTE: The GRC code in the MPMT segment of the SSR will change from P (IAR check paid for
initial claim) or G (IAR check paid for post-entitlement) to C (IAR check returned)
if the IAR check is returned. However, GRC code C is informational only, it will not
cause the next retroactive payment to be released to the IAR agency. Only GRC codes
of R (pending IAR case for initial claim) or F (pending IAR case for posteligibility)
will cause a retroactive check to be sent to the IAR address. For information about
how the system updates the GR code, see SM 01005.625.