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                   Reading Level Standard  
                  
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                              Sixth to eighth-grade reading level 
                              
                            
                         
                      
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                   Clear Writing Guidelines  
                  
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                   For information on writing in plain language, see NL
                        
                        00610.030.
                   
                  
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                   Notice Elements 
                  
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                   Addresses 
                  
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                              Show addresses single-spaced with even margins in block format 
                              
                            
                         
                      
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                              Show the return address of the originating component 4” from the left side and 1½” minimum from the top of
                                 the page or as needed for placement in a double-window envelope
                               
                              
                            
                         
                      
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                              Show the mailing address at the left margin approximately 2½” from the top of the page or as needed for placement
                                 in a window envelope
                               
                              
                            
                         
                      
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                              Show a servicing office address in the referral paragraph, placed 3½” from the left side of the page
                               
                              
                            
                         
                      
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                   Bullets and Lists 
                  
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                              Do not use a bulleted or numbered list for only one item 
                              
                            
                         
                      
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                              Place bullets ¼” from the left margin 
                              
                            
                         
                      
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                              Place bulleted text ½” from the left margin 
                              
                            
                         
                      
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                              For more information on using bullets and numbered lists, see NL 00610.060D. 
                              
                            
                         
                      
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                              For information on using bullets as an emphasis technique, see NL 00610.060G. 
                              
                            
                         
                      
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                   Charts and Tables 
                  
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                              Use charts and tables to increase clarity 
                              
                            
                         
                      
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                              For information on margins and spacing for tables and charts, see NL 00610.070C.5. 
                              
                            
                         
                      
                   
                  
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                   Cover Letters 
                  
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                   Emphasis Techniques  
                  
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                              Use emphasis techniques if appropriate 
                              
                            
                         
                      
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                              Do not bold or underline more than two consecutive lines of text 
                              
                            
                         
                      
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                              Never use exclamation points 
                              
                            
                         
                      
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                   Enclosure(s) 
                  
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                              List each enclosure on a separate, single-spaced line 
                              
                            
                         
                      
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                              Place “Enclosure(s)” left-justified below the signature and title block 
                              
                            
                         
                      
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                              For information on margins and spacing for enclosure information, see NL 00610.070C.7. 
                              
                            
                         
                      
                   
                  
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                   Headings 
                  
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                              Use Century Schoolbook or Times New Roman font 
                              
                              
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                                          First-line heading - 18-point medium 
                                          
                                        
                                     
                                  
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                                          Second-line heading - 18-point bold 
                                          
                                        
                                     
                                  
                               
                              
                              
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                                          Third-line heading - 14-point medium 
                                          
                                        
                                     
                                  
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                                          Subordinate heading (subheading, caption) - 12-point bold 
                                          
                                        
                                     
                                  
                               
                              
                            
                         
                      
                   
                  
                  
                  
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                   Ink/Paper 
                  
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                              20 lb. white bond paper for one-sided notices 
                              
                            
                         
                      
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                              50 lb. white bond paper for two-sided notices 
                              
                            
                         
                      
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                   Internet 
                  
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                              Incorporate SSA Internet links in notices whenever possible 
                              
                            
                         
                      
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                              For information on incorporating Internet website information, see NL 00610.060H. 
                              
                            
                         
                      
                   
                  
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                   MARGINS/SPACING 
                  
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                   Margins  
                  
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                              Top and bottom margins - ½” minimum 
                              
                            
                         
                      
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                              Left and right margins - 1” minimum 
                              
                            
                         
                      
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                              Do not justify the right margin 
                              
                            
                         
                      
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                   Spacing of text  
                  
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                              Double-spacing between paragraphs, subordinate headings (subheadings, captions) and
                                 subsequent text, bullets, and blocks of information
                               
                              
                            
                         
                      
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                   Multiple - Page Notices 
                  
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                              First page does not contain a page number 
                              
                            
                         
                      
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                              Page numbers shown on second and all subsequent pages, right-justified in the upper-right
                                 corner, using the format “Page x of x”
                               
                              
                            
                         
                      
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                              Center “See Next Page” or “See Other Side” at the bottom of the first page, two lines
                                 after the last line of text
                               
                              
                            
                         
                      
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                              Place a name, claim (or case) number, date, or other appropriate data left-justified
                                 in the upper-left corner on the second and all subsequent pages
                               
                              
                            
                         
                      
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                              Ensure that at least two lines of text follow a subordinate heading (subheading, caption)
                                 on a page
                               
                              
                            
                         
                      
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                              Do not break sentences between pages 
                              
                            
                         
                      
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                              Never show signature or signature title alone on the last page 
                              
                            
                         
                      
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                   Referral Paragraph 
                  
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                              Provide appropriate SSA and other contact information 
                              
                            
                         
                      
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                              For more specific information about using a referral paragraph, see NL 00610.060I. 
                              
                            
                         
                      
                   
                  
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                    Signature 
                  
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                              Depends on notice type. For information about specific signatures used, refer to NL 00601.003.
                               
                              
                            
                         
                      
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                              Place the notice signature and title block approximately 4¼” from the left side of
                                 the page and on the fifth line after the end of the text
                               
                              
                            
                         
                      
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                              For information on using signatures and signature titles, see NL 00610.060J. 
                              
                            
                         
                      
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                              For information on the margins and spacing for the notice signature, see NL 00610.070C.6. 
                              
                            
                         
                      
                   
                  
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                   Summary Sheets  
                  
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                              Use for complex computations and actions 
                              
                            
                         
                      
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                   Text 
                  
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                              Use upper and lowercase Century Schoolbook or Times New Roman - 12-point medium 
                              
                            
                         
                      
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                              Use Arabic numerals instead of numbers written out in word form, unless the number
                                 starts a sentence
                               
                              
                            
                         
                      
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                              Write out months (for example, January) 
                              
                            
                         
                      
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                              For further information about font guidelines for notice text, see NL 00610.070B.1. 
                              
                            
                         
                      
                   
                  
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                   Titles and Salutations  
                  
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                              Using titles and salutations is optional. To include a title for an adult, use Mr.
                                 or Ms.
                               
                              
                            
                         
                      
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                              Titles are not shown in the mailing address 
                              
                            
                         
                      
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