Document the installment request (e.g., SSA-795) stipulating the rate the person agrees
to pay monthly. Negotiate a rate that is as high as the debtor can manage based on
a consideration of income, expenses and resources. Do not accept a repayment rate of less than $10 per month.
Use Section II of the SSA-2032-BK to determine financial ability to repay. However,
this section of the form is not needed when the person offers to repay the overpayment
in full in fewer than 37 months.
Instruct the person to send monthly installments to the FBU. Fax, and then mail, the
documentation to the CPS, retaining a copy in the FBU. The mailed documentation will
be placed in the veteran’s SVB file on arrival in the CPS.
Secure the first installment. The CPS will annotate the faxed copy of the documentation
showing action taken to diary for the due date and bill the debtor 20 days prior to
the next due date, including a return envelope to the FBU.
EXAMPLE: On June 4, Mr. Rodriguez requests to refund an SVB overpayment of $300 by installments
of $10 per month beginning July. The FBU documents the refund agreement on an SSA
5002 and faxes a copy to the CPS. The CPS mails a bill to Mr. Rodriguez on June 11
and diaries for July 1 for receipt of the first $10 installment.
EXAMPLE: On May 20, a debtor comes to the FBU after receiving a letter informing him of a
$600 SVB overpayment. He is currently in nonpayment status and agrees to refund the
overpayment by remitting $50 monthly (the peso to dollar currency exchange rate used
is the one applicable on the date the debtor makes the installment payment). The FBU
obtains a signed statement containing the agreed upon refund schedule. The first installment
of 2,500 pesos, (approximately $50) is paid during this visit. The FBU issues a receipt
showing the following:
Converts to $50.46 U.S. dollars (the 5/20 conversion rate of 1 peso=0.02018 U.S. dollar.
The SVB Intranet currency conversion option is used.)
The FBU faxes a copy of the agreement, along with a copy of the receipt provided,
to the CPS. The CPS sends a bill for the next installment on June 1 and diaries for
receipt on June 20.
See VB 02005.200F. for a discussion of the FBU remittance processing and actions.