If the personal conference is held within the 50 United States, the District of Columbia
or the Northern Mariana Islands, personnel in that office will effectuate the waiver
determination. To effectuate the determination:
Prepare, date and sign the special determination (SSA-553) documenting the personal
conference determination. The SSA-553 documents the file to show that the waiver requester
had the opportunity to review his/her folder and/or attended the personal conference.
The SSA-553 also serves as the basis for the explanation of determination in the notice
to the debtor;
Refund, by A-OTP (see SM 01901.005), any money which as been withheld that is subject
to the waiver determination;
NOTE: Do not refund payment withheld.
When there is another collect determination (i.e., different period of overpayment);
An unresolved overpayment exists; or
In partial waiver cases: any funds withheld, the recovery of which has not been waived.
Add the waiver determination (see MSOM BUSSR 004.007 through MSOM BUSSR 004.009, UOWV
Prepare and send a manual notice of approved waiver or partial waiver through DOCS,
as instructed in VB 02005.115.
If the personal conference is held in an office in Puerto Rico, Guam, American Samoa
or the U.S. Virgin Islands, personnel in that office will forward the documented file
to the CPS/FO having jurisdiction for effectuation of the determination.