The DDS must request the prior paper folder(s) in the following situations:
The FO did not request the prior folder(s) and one of the situations in DI 11005.085B.3. applies.
Evidence in the new claim indicates a possible reopening (see DI 27500.000).
The DDS needs longitudinal medical evidence in the new claim (see DI 22505.010).
The DDS needs the prior folder(s) for any other reason to make the determination on
the new claim.
For more information on how to request a prior paper folder(s), see DI 20505.015.
NOTE: If the FO already requested the prior paper folder(s) or documented that the prior
paper folder is destroyed or cannot be located, the DDS is not required to request
it. For more information on the FO documentation requirements, see DI 11005.085B.7. For more information on DDS procedures when the prior folder(s) is not received,
see DI 20505.015C.