Input the reason for suspense on the MBR/SSR, and indicate why direct payment is not
possible.
Input direct payment as an interim measure on the Report of Contact Details screen
of eRPS (MS INTRANETERPS 016.002).
Input information for title II cases using the Special Message field of the MBR on
the CIPM screen. Use the Remarks field to record this information on the SSR.
Use language such as “pye died-direct payment prohibited - unable to locate payee
- development in process” or “misuse by pye - substantial harm - new payee not available.”