When the claimant tells you that he or she will not attend the CE appointment, consider
whether he or she has a good reason. For examples of good reasons, see DI 23007.001B.
When the claimant requires special handling, you must make a reasonable effort to
identify and involve a third party prior to discontinuing efforts to secure evidence
that requires claimant cooperation.
For instructions on making a reasonable effort to identify and involve a third party,
see DI 23007.010 . When the Field Office (FO) documented that the claimant refused to identify a third
party contact, do not attempt to identify a third party, see DI 23007.001C.