To maintain the integrity of the enumeration process, make every effort to assist
the individual in providing the required information and acceptable evidence. Develop
the SSN application as follows:
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•
Conduct an ALPHADENT search, using all possible spelling variations of the applicant's
name, for a previously assigned SSN.
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•
Work with the applicant, or their representative, and suggest leads for possible sources
of evidence (e.g., police or court records, past employers, schools, utility companies).
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•
If pertinent, provide the source and fee for birth, death, divorce, and marriage records
per GN 00308.001.
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•
Seek cooperation of local agencies, the Department of Homeland Security (DHS), and
other organizations (e.g., rehabilitation programs, advocacy groups, homeless shelters)
to assist the individual in obtaining evidence from existing records.
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•
If appropriate, request assistance from parallel FOs in pursuing leads.
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•
When the individual needs an SSN for a benefit, contact the agency requiring the SSN
to determine what evidence was used to establish eligibility to the particular benefit.
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•
When all efforts fail to produce the required evidence, contact the Regional Office
for guidance.
NOTE: If all leads have been explored and the required data to complete the SS-5 and evidence
is still unattainable, do not process the SSN application. If the SSN application
cannot be processed, provide the applicant with a written notice per RM 10215.110.