If the FO collected and sent the fee to OF for deposit but could not provide the service
requested, send a refund request to OF via email at: ^OF Debt Management Team. Include the following information in the email:
-
-
-
-
-
•
Check or money order of the fee remittance, and
-
•
Explanation of the request for refund.
Once OF processes the request, the individual will receive the refund in the form
of a Department of the Treasury check at the address they provided. If the individual
contacts the FO stating they have not received the refund, please allow 30 days from
the date of mailing before following-up with OF via email at: ^OF Debt Management Team.