Follow the procedures in VB 00901.012B.1. If no response is received by 30 days after the date of the closeout letter (or
the claimant has clearly indicated a lack of interest or cannot be located), prepare
documentation showing all contact attempts and efforts made to obtain the requested
evidence. Include a statement describing what the claimant said or did which led to
a conclusion that he/she would not make a reasonable effort to furnish the necessary
evidence.
The Regional Federal Benefits Officer (RFBO) in Manila has the authority to formally
deny a claim for SVB and if he or she chooses to process an SVB denial they should
follow VB 00901.012B.2. Denials not processed in the FBU are processed by the Palms Springs CPS (see VB 00901.011C.). Fax the SVB claim and related materials to the Palm Springs CPS before mailing
all materials to the CPS. Retain a copy of all SVB-related claims material in the
FBU.