When the medical evidence of record does not establish the beneficiary/recipient is
"currently disabled" and the DDS determines that folder reconstruction is warranted,
the DDS will send an assistance request (AR) to the FO. The AR will contain:
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Instructions on the development needed;
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Instructions on the forms needed; and
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The applicable time period(s).
The DDS will establish the date of the CPD in lost folder situations per DI
28015.005B.2. and DI 28035.015. DDS would apply similar logic to determine the CPD in cases where the last favorable
decision was made by an Administrative Law Judge (ALJ).
For non-CEF or cases where EDCS UAT is not appropriate, use the most expeditious way
to coordinate actions in these situations, e.g. telephone, email, or fax, with email
being the preferred method for assistance requests and subsequent documentation.
NOTE: The DDS allows 30 days for the FO to obtain the information requested. If the FO does
not obtain the information after 30 days, the DDS will proceed to the determination.