TN 27 (05-26)

DI 13015.090 Not “Currently Disabled” - Full Replacement Folder Requested by DDS

A. Introduction

The DDS will determine whether an attempt should be made to create a replacement folder.

They will consider:

  • the potential availability of old records in light of their age,

  • whether the source(s) of the evidence is/are still in operation,

  • what portions of that missing file are relevant to the most recent favorable determination/decision for example:

    • work history,

    • medical evidence from treating sources,

    • school records, or

    • results of consultative examinations, and

  • whether reconstruction efforts will yield substantial evidence of the basis for the most recent favorable medical decision.

Regardless of the DDS decision to pursue reconstruction, the Social Security Administration (SSA) will not find that the individual has medically improved based solely on the original medical evidence being lost, but SSA can redevelop that missing medical evidence and make a medical improvement review standard (MIRS) determination.

B. DDS requests a replacement folder

When the medical evidence of record does not establish the beneficiary/recipient is "currently disabled" and the DDS determines that folder reconstruction is warranted, the DDS will send an assistance request (AR) to the FO. The AR will contain:

  • The CPD date;

  • Instructions on the development needed;

  • Instructions on the forms needed; and

  • The applicable time period(s).

The DDS will establish the date of the CPD in lost folder situations per DI 28015.005B.2. and DI 28035.015. DDS would apply similar logic to determine the CPD in cases where the last favorable decision was made by an Administrative Law Judge (ALJ).

For non-CEF or cases where EDCS UAT is not appropriate, use the most expeditious way to coordinate actions in these situations, e.g. telephone, email, or fax, with email being the preferred method for assistance requests and subsequent documentation.

NOTE: The DDS allows 30 days for the FO to obtain the information requested. If the FO does not obtain the information after 30 days, the DDS will proceed to the determination.

C. Procedure – FO actions

When the FO receives an AR from the DDS requesting a replacement folder, the FO should proceed as follows:

  1. 1. 

    Contact the beneficiary/recipient for a supplemental interview addressing the beneficiary/recipient's medical condition and treating sources at the CPD (as determined by the DDS).

  2. 2. 

    Cover the 12-month period prior to the CPD in the supplemental interview, unless the DDS has given other instructions.

  3. 3. 

    If you obtain any additional queries, keep the queries with pertinent data and circle/highlight the pertinent information, e.g., on the NUMI, circle/highlight any name change and scan into the EF.

  4. 4. 

    Follow any instructions provided by the DDS in creating a full replacement folder. The DDS should be specific regarding the period of time (since onset or CPD) over which development is needed, and provide any known information about the physicians, clinics, or hospitals so the FO can make the CDR interview more successful.

  5. 5. 

    Develop or obtain any additional disability forms, data, or queries requested by the DDS. See DI 11005.016 for Forms used in Disability Claims.

  6. 6. 

    If more than six months have passed since the file was previously documented, inquire about activities of daily living, complete the observations, and provide any other information relevant to the current disposition. Obtain information without being redundant or recording unnecessary information, e.g., onset and working history already contained/reflected in the file.

  7. 7. 

    If additional claimant contact is necessary, inform the claimant by phone/notice what period of time is involved and what information is needed. For example, advise the claimant that doctor records or hospitalization data are needed from the CPD/onset date, and provide that date. This will allow the disabled individual or the individual's representative payee time to obtain data before the interview.

  8. 8. 

    Scan the information obtained into the EF or document on an SSA-5002 as appropriate.

  9. 9. 

    When the folder reconstruction is finished, complete the AR and add the reply to the certified electronic folder for DDS development of the CPD evidence and the preparation of a CDR determination using MIRS. See DI 13005.045A, DI 11010.620A.2., and DI 81010.100B.2.

D. Procedure – Potential Disability Forms

1. Adult CDRs

For adult CDRs obtain and scan the following into the electronic folder:

  • Form SSA-3368-BK (Disability Report - Adult) See DI 11005.016B.1.

  • Form SSA-3369-BK (Work History Report) (See DI 11005.025) - Try to obtain prior work history back to (earliest of) onset or last CPD, if known, up to five years.

  • Form SSA-820-F4 (Work Activity Report - Self-Employed Person) or Form SSA-821-F4 (Work Activity Report - Employee) (See DI 10505.035 and DI 10510.025);

  • Update Form SSA-454-BK (Report of Continuing Disability Interview) - (if more than six months has past since it was first secured see DI 13015.070));

  • Form SSA-827(s) (Authorization for Source to Release Information to the Social Security Administration); and

  • Any State specific Medical Releases.

  • Any forms listed in DI 11005.016B that may be used in disability cases.

NOTE: The dates shown on the SSA-3369-BK should be complete enough to determine what portion(s) of the individual's education, training, or work experience has been acquired since onset of disability.

2. Title XVI Child CDRs

For Title XVI Child CDRs, obtain and scan the following into the electronic folder:

  • Form SSA-3820-BK (Disability Report - Child) See DI 11005.016B.2.

  • Only if applicable, obtain Form SSA-3369-BK (Work History Report) as required per DI 11005.025;

  • Only if applicable, obtain Form SSA-3371-BK (Pain Report - Child) See DI 1105.016B.4.

  • Only if applicable, obtain Form SSA-820-F4 (Work Activity Report - Self-Employed Person) or SSA-821-BK (Work Activity Report - Employee) (See DI 10505.035 and DI 10510.025);

  • Form SSA-3375-BK, SSA-3376-BK, SSA-3378-BK and SSA-3379-BK (Function Report - Child) [Separate form for each age group: Birth-1, 1-3, 3-6, 6-12, 12-18.] -One of these forms must be completed whenever an SSA-3820-BK is required.( See DI 11005.016B.6, and DI 11005.035);

  • Form SSA-3881-BK (Questionnaire For Children Claiming SSI Benefits) See DI 11005.016B.11;

  • Form SSA-454-BK (Report of Continuing Disability Interview) - (if more than six months has past since it was first secured see DI 13015.070) (See DI 13005.040 regarding Child Cases));

  • Form SSA-827(s) (Authorization for Source to Release Information to the Social Security Administration (SSA)), and

  • Any State specific Medical Releases.

  • Any forms listed in DI 11005.016B that may be used in disability cases.

NOTE: The dates shown on the SSA-3369-BK should be complete enough to determine what portion(s) of the individual's education, training, or work experience has been acquired since onset of disability.

  1. a. 

    Obtain a statement concerning the dates on which prior medical decisions were made.

  2. b. 

    Obtain copies of any documents SSA has sent since initial allowance or CPD (whichever is later) dealing with prior medical decisions (e.g., notices, consultative examination scheduling letters, etc.).

  3. c. 

    Advise the individual that they may be contacted again for additional information concerning other medical sources. Assure the individual that they will not be adversely affected just because the medical folder is lost.

E. References

  • DI 10505.035 Documenting Employment Cases Using Forms SSA-821-BK (Work Activity Report - Employee) and SSA-823 (Report of SGA Determination - For SSA Use Only)

  • DI 10510.025 Documenting Self-Employment Cases Using the SSA-820-BK (Work Activity Report-Self-Employment) and the SSA-823 (Report of SGA Determination- For SSA Use Only)

  • DI 11005.016 Forms Used in Title II & Title XVI Disability Claims

  • DI 13005.040 Completion of the Form SSA-454-BK (Continuing Disability Review Report) in Adult and Title XVI Child Continuing Disability Review (CDR) Cases

  • DI 13015.070 Title II or Title XVI – FO Interview – Medical Folder Not Located - “Currently Disabled” Step

  • DI 28015.005 Two Mechanisms to Relate Medical Improvement (MI) to the Ability to Work

  • DI 28035.020 Disability Determination Services (DDS) Reconstruction of Prior Folder

  • DI 28035.025 Disability Determination Services (DDS) Reconstruction of Prior Folder Not Possible: Initially Obtaining the CPD Medical Folder

  • DI 40525.020 Initially Obtaining the CPD Medical Folder

  • DI 81010.242 Unable-to-Locate (UTL) Paper Comparison Point Decision (CPD) Folder


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0413015090
DI 13015.090 - Not <Quote>Currently Disabled</Quote> - Full Replacement Folder Requested by DDS - 05/07/2026
Batch run: 05/08/2026
Rev:05/07/2026