Example 1
Feyre received an overpayment notice and submitted a waiver request to the local field
office. Feyre said they could not timely report changes that affected their payments
due to a state emergency declaration that prevented them from calling, mailing, or
visiting the field office. The technician reviewed the waiver request and Feyre’s
record. The technician determined Feyre did not furnish material information, but
that they were unable to comply with reporting responsibilities due to the state emergency.
The technician found Feyre not at fault for causing the overpayment. Next, the technician
will determine if the overpayment can be waived based on one of the other waiver provisions.
Example 2
Rhysand received an overpayment notice and requested a waiver by completing the SSA-632-BK
form and signing the financial authorization. Rhysand said they could not timely report
changes that affected their payments because they always came to the field office
to conduct business because Rhysand has difficulty hearing on the telephone. Rhysand’s
adult child had been out of town for several weeks. Rhysand did not have another relative
to take them to the field office. Rhysand can no longer drive, which prevented them
from reporting changes that affected their benefits. The technician determined that
although Rhysand did not report material information, they are not at fault for causing
the overpayment. Next, the technician will determine if the overpayment can be waived
based on one of the other waiver provisions.
Example 3
Nyx received an overpayment notice due to excess earnings. Nyx requested a waiver
and told us that they did not realize that their wages would cause an overpayment.
Nyx understood their duty to report wages to us, and they did so regularly. Even after
they reported their wages, Nyx continued to receive monthly payments. Nyx thought
that they were entitled to receive the payments that they continued to receive. The
technician determined that Nyx understood and complied with the requirement to report
their wages, and there is no evidence that Nyx knew that certain payments they accepted
were incorrect. The technician finds Nyx is not at fault. Next, the technician will
determine if the overpayment can be waived based on one of the other waiver provisions.