For sensitive situations involving the SSA-7004-SM-OP1, such as Congressional inquiries
or cases with potential public relations implications, contact the supervisory program
analyst, OCO, Division of Earnings Records Operations (DERO), at (410) 966-8683. If
that person is unavailable, call the Deputy Division Director at (410) 966-8500.
To expedite issuance of a statement in sensitive cases, have the requester complete
a new Form SSA-7004-SM-OP1 and return it to you. Fax the completed form to:
ATTN: PEBES Analyst
FAX Number: 570-826-6362
Include an explanation of the problem that makes expedited processing necessary.
NOTE: GN 03313.105 discusses policy for responding to Congressional inquiries.