Follow these steps when a systems-generated alert is received indicating that MATPSC
never received an FORT/CCFORT, i.e., none of that day's remittances have been verified.
This procedure also applies to lost SSA-414-U3 (for fees sent to OF or OEO.)
Follow these instructions to prepare a replacement FORT/CCFORT:
Is a record of the remittances located using the Remittance Query and Suspense Query?
If no, contact the remitter and obtain replacement remittance(s), issue new FO receipt(s)
for the replacement remittance(s) and obtain a new FORT/CCFORT. Annotate “REPLACEMENT” in red at the top of the form and request a copy of the missing FORT/CCFORT for the
day in question, and attach it to the replacement.
If all replacement remittances for one FORT/CCFORT are not received at the same time
in the FO, do not hold the replacement remittances in the FO until all the items have
been replaced. Circle the replaced items in red on the copy of the first FORT/CCFORT,
the original of which was lost.
Forward the replacement remittances with a replacement FORT/CCFORT and a copy of the
first FORT/CCFORT to MATPSC.