If the mass loss affects an entire zip code(s) or an entire consular code(s), OPRP
invokes the Mass Loss Systems Input for replacement check procedures. OPRP authorizes
Systems to send a special mass loss non-receipt payment file to the Treasury. Systems
gathers each beneficiary or recipient's payment information within that zip code or
consular code and places the data on the mass loss file. Treasury creates and issues
a replacement check for persons on the special file regardless of a history of abuse.
Treasury takes this action without input from the field. When OPRP invokes mass loss
procedures, technicians do not input non-receipt actions.
The purpose of a systems replacement mass loss declaration is for SSA Central Office
to make the large volume of non-receipt inputs using the special non-receipt payment
file. The payment file eliminates the need for FOs and TSCs to input large volumes
of non-receipts manually.
If OPRP invokes the Central Office Mass Loss Systems Input for Replacement Check procedures,
the SSAlerts message will read:
CENTRAL OFFICE MASS LOSS SYSTEMS INPUT FOR REPLACEMENT CHECK - TITLE II (or TITLE
XVI) -- NO MASS LOSS NON-RECEIPT INPUT REQUIRED FOR ZIP CODES (or CONSULAR CODES):
ST: XX 99999 99999
ST: XX 99999 99999
In this situation, if someone living in the affected zip code(s) alleges non-receipt,
advise him or her that Treasury has already initiated a replacement check for delivery
within 7 to 10 days. Explain the advantages of electronic payment.
If the beneficiary or recipient alleges dire need, he or she may be eligible to receive
an IP. For more information on IPs, see RS 02801.010 for Title II or SI 02004.100 for Title XVI.
If a technician in the field inputs a regular non-receipt before we became aware that
the Central Office Mass Loss Systems Input for Replacement Check procedure applies,
Treasury will issue only one replacement check. The second non-receipt input will