The PSC is responsible for MADCAP inputs. If T2 cannot process the FFEL screen input,
the PSC will receive an exception via PCACS. The servicing PSC will input a MADCAP
action to reinstate benefits.
Reinstatement of Benefits by the PSC
The PSC will take the following actions to reinstate benefits:
Verify that the beneficiary continues to meet all entitlement/eligibility payment
factors, both disability and non-disability, before reinstating benefits.
Reinstate benefits via MADCAP.
CAUTION: Before reinstating benefits, ensure that no other reason for suspension exists.
Send the appropriate notice to the beneficiary based on reinstatement of his/her benefits.
Notify him/her if additional overpayments or underpayments exist on the record because
of the reinstatement of benefits.