Unless instructions specify otherwise, answer questions/items on the application as of the first day of the filing month.
You may paraphrase questions in language geared to the applicant's level of understanding.
Go to the next question, item or instruction on the form where questions/items have
no "Go To" instruction.
It is not necessary to mark "N/A" (not applicable) or line through questions/items
which you are instructed to skip. However, doing so is left to the discretion of the
Write "Unknown" if the applicant or claimant is uncertain about the information to provide. Do not
assume that a blank represents a negative answer.
EXCEPTION: The social security number (SSN) block. When the SSN is unknown, follow procedures in SI 00604.016B.3.a. for face-to-face interviews and GN 00203.015 C.4 for teleclaims.
Use the mailing address including the city, State, and ZIP code when completing "address"
information unless specified otherwise.