Pay.gov internet payment by credit card
Debtors now have the option to pay their debts online through Pay.gov (refer to
Pay.gov for Programmatic
Overpayments
). Pay.gov is an online remittance collection application developed and maintained by the Department of the Treasury (Treasury). The internet application offers Title II and Title XVI recipients, who are active in the Recovery and Collection of Overpayment Process (RECOOP) system, the option to repay their programmatic overpayment via credit card, debit card, or a debit to their bank account via automated clearinghouse (ACH). Treasury's Pay.gov application collects and processes the transaction and payment information on SSA's behalf.
Pay.gov allows eligible individuals to make a one-time payment using their personal computer or mobile phone. Pay.gov accepts VISA, MasterCard, American Express, Discover, Diners Club, JCB, Union Pay, and debit of the individual's bank account via ACH (refer to Pay.gov
for Programmatic Overpayments ).
Telephone one-time recurring payment by credit card
The debtor can authorize a one-time payment over the telephone or request the Social Security Administration (SSA) to charge their credit card on a recurring monthly basis by submitting a completed and signed form SSA-4588 , You Can
Make Your Payment by Credit
Card .
For one-time payments, the Debtor Contact Representatives (DCRs) in the Program Service Center (PSC) of jurisdiction will enter the required information on the web page and submit it electronically for processing. For a link to the web page see GN
02210.156.
For recurring monthly credit card payments, the Mid-Atlantic Processing Service Center (MATPSC) is responsible for entering the information on the web page. Recurring monthly payments require the debtor to sign and date form SSA-4588. Upon request, the DCRs mail the form to debtors and ask that they complete, sign, and return it in an enclosed MATPSC envelope.
NOTE: MATPSC’s address is:
Social Security Administration
MATPSC
P.O. Box 3430
Philadelphia, PA 19122-0430IMPORTANT: There are six versions of the SSA-4588, one for each PSC; it contains the PSC specific telephone number and hours of operation information. The SSA-4588 is now housed in
inForm
.
For instructions on how to handle inquiries, see How to handle inquiries about Pay.gov for programmatic overpayments.