TN 194 (06-21)

GN 02402.332 Coding St. Lucia Bank Data on the Master Beneficiary Record (MBR)

A. Background for coding St. Lucia bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in St. Lucia. We store IDD bank data on the MBR in the same fields used for U.S. direct deposit.

Special coding identifies the bank data as a St. Lucia direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in St. Lucia to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detailed instructions on IDD requests and forwarding information, see

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205, Direct Deposit Enrollment Outside the U.S.

  • GN 01010.255, Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • Blank check;

  • SSA-1199-OP24 International Direct Deposit Signup Form for St. Lucia; or

  • Any document that contains required banking information.

If you receive information with discrepancies, see the following instructions:

  • GN 00203.020 Identity of Claimants

  • GN 02402.025 Direct Deposit Post Entitlement Interview

C. Multi-country contract

Citibank is the processor bank for IDD to several countries, including St. Lucia. All Caribbean countries for which Citibank is the processor bank have a prefix of 70 at the beginning of the routing number (RTN) and an assigned letter in the first position of the Depositor Account Number (DAN). The letter assigned for St. Lucia is “S.”

D. Overview of IDD for St. Lucia

IDD payments sent to St. Lucia must be in Eastern Caribbean dollar (XCD) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves St. Lucia. The FBU contacts the beneficiary or FI for the additional information.

E. Description of St. Lucia IDD bank data

The data to code IDD for St. Lucia comes from banks determined by the FRBKC. The bank data on the MBR reflects 22 characters including the country code of S.

F. Procedure for coding St. Lucia bank data

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to our agency.

You may establish or change IDD bank data for St. Lucia using an SSA system (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)).

You must then go to ITS.gov to enter the following data:

  • account ownership

  • account type;

  • account number;

  • 3 digit bank code;

  • 5 digit branch code (also known as a Transit Number);

  • beneficiary address; (no P.O. Box allowed)

  • beneficiary phone number;

  • country;

  • enrollment status;

  • first and last name of the beneficiary;

  • payee indicator;

  • Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC).

1. Obtain Swift-BIC code from the FI

The SWIFT code contains a minimum of 8 characters, and a maximum of 11 characters:

  • first four characters - bank code (alpha only);

  • next two characters - ISO 3166-1 alpha 2 country code (alpha only);

  • next two characters - location code (alpha and numeric) (passive participants have "1" in the second character); and

  • last three characters - branch code, optional ('XXX' for primary office) (alpha and numeric).

2. Process initial award

You must update ITS.gov with the bank account information prior to processing an initial award to ensure that the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to our agency.

3. Add or update bank data using SSA systems

When you add or update IDD bank data using SSA system (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use procedures outlined in the following chart when processing within four business days of the current operational month (COM) cutoff date.

Step

Action

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?

If no, STOP.

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

If yes, go to step 3.

3

Is the beneficiary's account a XCD account in St. Lucia? If no, STOP.

REASON: Beneficiaries in St. Lucia can only receive IDD payments in XCD accounts.

If yes, go to step 4.

4

The RTN is 700000122 for St. Lucia. It contains the:

  • Multi-country prefix of “70” for St. Lucia IDD;

  • U.S. check digit code of “2” at the end of the RTN for all IDD accounts in St. Lucia.

No need to obtain the check digit code from Title II Interactive Comps.

5

Code the account type:

  • “S” for savings, or

  • “C” for checking.

If the beneficiary does not indicate an account type, use a “C” for checking account.

6

To code the Depositor Account Number (DAN) for St. Lucia, code:

• “S” is designated for St. Lucia,

• 12 digits account number.

7

You must take action on the same business day to enter into ITS.gov all the information listed in GN 02402.332F.

You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

REMINDER: When information is not available, FRBKC rejects the payment and returns it to our agency.

G. Example of coding St. Lucia direct deposit

The customer provides us with a signup form for St. Lucia containing the account number: “1234567890112233445566”.

1. Derive the RTN

The technician enters the information for the RTN.

  • Code the RTN of 700000122

  • Code the type of account as a “C” for checking or an “S” for savings. If no account type indicated, use a “C” for checking.

2. Derive the DAN

The technician codes the DAN.

  • Start with the country code of “S” designated for St. Lucia; and

  • Code 12 digits account number “123456789011”

3. Obtain the following information:

  • RTN: 700000122

  • Checking

  • DAN: S123456789011

a. POS reflects the direct deposit information

  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 700000122 ACCOUNT TYPE (C/S): C

  • DEPOSITOR ACCOUNT NUMBER: S123456789011

  • CANCEL DIRECT DEPOSIT (Y):

  • DIRECT EXPRESS (Y):

b. The MBR reflects the following information

  • RTN- 700000122

  • DAN- CS123456789011

H. References

  • GN 00203.020 Identity of Claimants

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

  • GN 02402.025 Direct Deposit Post Entitlement Interview

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • ITS.gov International Treasury Services (U.S. Treasury system)

 


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202402332
GN 02402.332 - Coding St. Lucia Bank Data on the Master Beneficiary Record (MBR) - 05/05/2021
Batch run: 06/07/2021
Rev:05/05/2021