Effective Dates: 01/12/2024 - Present Previous | Next

TN 250 (01-24)

GN 02402.365 Coding Indonesian Bank Data on the Master Beneficiary Record (MBR)

A. Background for coding Indonesia bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Indonesia. We store IDD bank data on the MBR in the same fields used for U.S. direct deposit.

Special coding identifies the bank data as a Indonesia direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Indonesia to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detailed instructions on IDD requests and forwarding information, see

  • •

    GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • •

    GN 02402.205, Direct Deposit Enrollment Outside the U.S.

  • •

    GN 01010.255, Adjudication of Foreign Claims

  • •

    GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • •

    a blank check;

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    an SSA-1199-OP36

  • •

    any document that contains the required banking information.

If you receive information with discrepancies, see the following instructions:

  • •

    GN 00203.020 Identity of Claimants

  • •

    GN 02402.025 Direct Deposit Post Entitlement Interview

C. Multi-country contract

The processing FI for Indonesia has a prefix of 68 at the beginning of the Routing Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “A” assigned for Indonesia.

D. Overview of IDD for Indonesia

IDD payments sent to Indonesia must be in Indonesia Rupiah (IDR) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO will fax incomplete forms to the FBU that serves Indonesia. The FBU contacts the beneficiary or FI for additional information.

E. Description of Indonesian IDD bank data

The data for coding IDD for Indonesia comes from banks determined by the FRBKC. The bank data for Indonesia reflected on the MBR consists of up to 25 characters including the country code of “A” for Indonesia.

F. Policy for coding Indonesian IDD bank data

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to our agency.

You may establish or change IDD bank data for Indonesia using an SSA system (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)).

You must then go to ITS.gov to enter the following data:

  • •

    account ownership;

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    account type;

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    up to 16-digit account number;

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    bank name and address;

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    7 digit bank code;

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    country;

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    enrollment status;

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    first and last name of beneficiary;

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    payee indicator;

1. Process initial award

You must update ITS.gov with the bank account information before you process the initial award to ensure the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to us.

2. Add or update bank data using our systems

When you add or update IDD bank data using one of our systems (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • •

    update ITS.gov on the same day;

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    enter all POS direct deposit changes according to normal procedures;

    Step

    Action

    1

    Are you coding an initial claim?

     

    If yes, go to step 3.

     

    If no, go to step 2.

    2

    Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)? If no, STOP.

     

    REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

     

    If yes, go to step 3.

    3

    Is the beneficiary's account a IDR account in Indonesia? If yes, STOP.

     

    REASON: Beneficiaries in Indonesia can only receive IDD payments in Indonesian Rupiah accounts.

     

    If no, go to step 4

    4

    To derive the nine-digit RTN for Indonesia, code as follows:

    • –

      Code the prefix of 68 (the multi-country prefix SSA and FRBKC designated to use for IDD to Indonesia).

    • –

      Code the first six digits of the 7-digit bank code.

    • –

      Code the one-digit check code (obtained from the Title II interactive Comps from the Main Menus 07/Sub Menu 16).

    5

    Code the account type:

    • –

      · “S” for savings, or

    • –

      · “C” for checking.

    If the beneficiary does not indicate an account type, use a “C” for checking account.

    6

    To code the DAN for Indonesia, code as follows:

    • •

      Start with a country code of “A” designated for Indonesia

    • •

      Code the Customer Account Number (up to 16 digits).

    NOTE: 

    When the DAN for Indonesia is more than 17 characters, you must code the entire DAN into ITS.gov.

    7

    You must take action on the same business day to enter into ITS.gov all the information listed in GN 02402.365F.

     

    You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

     

    REMINDER: When information is not available, FRBKC rejects the payment and returns it to our agency.

G. Example of coding Indonesian direct deposit

The customer provides us with a signup form for Indonesia containing the Account Number "1234567890123456".

1. Derive the RTN

The technician enters the information for the RTN

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    Code the prefix of “68”;

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    Code the first six digits of the 7-digit bank code;

  • •

    Code the one-digit check code (obtained from the Title II interactive Comps from the Main Menus 07/Sub Menu 16).

  • •

    Code the type of account as a “C” for Checking or an “S” for Savings. If no account type indicated, use a “C” for Checking.

2. Derive the DAN

The technician codes the DAN

  • •

    Start with a country code of “A” designated for Indonesia;

  • •

    Code the 16 digits of the Account Number “1234567890123456”.

3. Obtain the following information

  • •

    RTN: 680000001

  • •

    Checking

  • •

    DAN: A1234567890123456

a. POS reflects the direct deposit information

  • •

    DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 680000001ACCOUNT TYPE (C/S): C

  • •

    DEPOSITOR ACCOUNT NUMBER: A1234567890123456

  • •

    CANCEL DIRECT DEPOSIT (Y):

  • •

    DIRECT EXPRESS (Y):

b. The MBR reflects the following information

  • •

    RTN- 680000001

  • •

    DAN- CA1234567890123456

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202402365
GN 02402.365 - Coding Indonesian Bank Data on the Master Beneficiary Record (MBR) - 01/12/2024
Batch run: 05/06/2025
Rev:01/12/2024