TN 209 (02-22)

GN 02402.365 Coding Indonesian Bank Data on the Master Beneficiary Record (MBR)

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Indonesia. The Social Security Administration (SSA) stores IDD bank data on the MBR in the same fields used for United States (U.S.) direct deposit. Special coding identifies the data as an Indonesian direct deposit and allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Indonesia to the beneficiary's local FI.

NOTE: 

U.S. domestic (i.e., non-border) field offices (FOs) should not attempt to process an IDD request for this country. U.S. domestic FOs must forward all appropriate information to the Office of Earnings and International Operations, Division of International Operations (OEIO, DIO) for processing (For more information on forwarding IDD information, see GN 02402.205C, GN 01010.255, and GN 01702.310C).

A. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • a blank check;

  • an SSA-1199-OP36

  • any document that contains the required banking information.

NOTE: 

If upon receipt of the information, there are any discrepancies, follow instructions in GN 00203.020 and GN 02402.025.

B. Multi-country contract

The processing FI for Indonesia has a prefix of 68 at the beginning of the Routing Transit Number (RTN).

C. Overview of IDD for Indonesia

The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO will fax incomplete forms to the FBU that serves Indonesia. The FBU contacts the beneficiary or FI for additional information.

D. Description of Indonesian IDD bank data

The data for coding IDD for Indonesia comes from banks determined by the FRBKC. The bank data for Indonesia reflected on the MBR consists of up to 27 characters including the country code of “A” for Indonesia.

E. Policy for coding Indonesian IDD bank data

The FRBKC relies on SSA to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to SSA. When establishing or changing IDD bank data for Indonesia, you can use an SSA system (i.e. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE), etc.), you must go to ITS.gov to enter:

  • account ownership;

  • account type;

  • bank name and address;

  • 7 digit bank code;

  • country;

  • enrollment status;

  • first and last name of beneficiary;

  • payee indicator;

1. Process initial award

You must update ITS.gov with the bank account information before you process the initial award to ensure the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to us.

2. Add or update bank data using our systems

When you add or update IDD bank data using one of our systems (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use procedures outlined in the chart in this section when processing within four business days of the current operational month (COM) cutoff date.

STEP

ACTION

1

Are you coding an initial claim?

 

If yes, go to step 3.

 

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)? If no, STOP.

 

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

 

If yes, go to step 3.

3

Is the beneficiary's account a U.S. dollar account in Indonesia? If yes, STOP.

 

REASON: Beneficiaries in Indonesia can only receive IDD payments in Indonesian Rupiah accounts.

 

If no, go to step 4

4

To derive the nine-digit RTN for Indonesia, code as follows:

  • Code the prefix of 68 (the multi-country prefix SSA and FRBKC designated to use for IDD to Indonesia).

  • Code the first six digits of the 7-digit bank code.

  • Code the one-digit check code (obtained from the Title II interactive Comps from the Main Menus 07/Sub Menu 16).

5

Code the Type of Account as an “S” for savings or a “C” for checking. If no indicated account type, use a “C” for checking account.

6

To code the DAN for Indonesia, code as follows:

  • Start with a country code of “A” designated for Indonesia

  • Code the Customer Account Number (up to 16 digits).

NOTE: 

When the DAN for Indonesia is more than 17 characters, you must code the entire DAN into ITS.gov.

7

You must take action on the same business day to update the full SWIFT-BIC into ITS.gov. Do not code the RTN in ITS.gov, as ITS.gov will propagate this information.

 

If you do not have access to ITS.gov, ask a co-worker who has access to update the required information into ITS.gov. FRBKC will need all of this information in order to process the IDD payment. When this information is not available, FRBKC will reject the payment and return it to SSA.

F. Example of coding Indonesian direct deposit

The customer provides us with a signup form for Indonesia containing the Account Number (ex.1234567890123456).

  1. 1. 

    Derive the RTN as follows

    • Code the prefix of “68”;

    • Code the first six digits of the 7-digit bank code;

    • Code the one-digit check code (obtained from the Title II interactive Comps from the Main Menus 07/Sub Menu 16).

    • Code the type of account as a “C” for Checking or an “S” for Savings. If no account type indicated, use a “C” for Checking.

  2. 2. 

    Derive the DAN as follows

    • Start with a country code of “A” designated for Indonesia;

    • Code the 16 digits of the Account Number “1234567890123456”.

The technician obtains the following:

RTN: 680000001

Checking

DAN: A1234567890123456

The coding in an SSA System reflects:

DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 680000001

ACCOUNT TYPE (C/S): C

DEPOSITOR ACCOUNT NUMBER: A1234567890123456

CANCEL DIRECT DEPOSIT (Y):

DIRECT EXPRESS (Y):

The MBR reflects the following information:

RTN- 680000001 DAN- CA1234567890123456

 


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202402365
GN 02402.365 - Coding Indonesian Bank Data on the Master Beneficiary Record (MBR) - 02/14/2022
Batch run: 02/14/2022
Rev:02/14/2022