TN 251 (01-24)

GN 02402.370 Coding Bolivia Bank Data on the Master Beneficiary Record (MBR)

A. Background for coding Bolivian bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Bolivia. We store IDD bank data on the MBR in the same fields used for U.S. direct deposit.

Special coding identifies the data as a Bolivia direct deposit and allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Bolivia to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations (OEIO), Division of International Operations (DIO) to process.

For detailed instructions on IDD requests and forwarding information, see

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the form of:

  • Blank check;

  • SSA-1199-OP47 International Direct Deposit Signup Form for Bolivia; or

  • Any document that contains the required banking information.

If you receive information with discrepancies, see the following instructions:

  • GN 00203.020 Identity of Claimants

  • GN 02402.025 Direct Deposit Post Entitlement Interview

C. Multi-country contract

The processing FI for Bolivia will have a prefix of "70" at the beginning of the Routing Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “O” assigned for Bolivia.

D. Overview of IDD for Bolivia

IDD payments sent to Bolivia must be in U.S. dollar accounts (USD) at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves Bolivia. The FBU contacts the beneficiary or FI for additional information.

E. Description of Bolivian IDD bank data

The data to code IDD for Bolivia comes from banks determined by the FRBKC. The bank data on the MBR reflects up to 27 characters including the country code of “O” for Bolivia.

F. Procedure for coding Bolivian bank data

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to our agency.

You may establish or change IDD bank data for Bolivia using an SSA system (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)).

You must then go to ITS.gov to enter the following data:

  • first and last name of the beneficiary

  • payee indicator

  • enrollment status

  • country

  • account type

  • account ownership

  • 16-digit account number

  • Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC)

  • beneficiary address; (no P.O. box address allowed)

  • bank name

  • bank address

  • reclamation country

1. Obtain SWIFT-BIC code from the FI

The SWIFT code contains a minimum of 8 characters, and a maximum of 11 characters:

  • first four characters - bank code (alpha only);

  • next two characters - ISO 3166-1 alpha 2 country code (alpha only);

  • next two characters - location code (alpha and numeric) (passive participant have "1" in the second character); and

  • last three characters - branch code, optional ('XXX' for primary office) (alpha and numeric).

2. Process initial award

You must update ITS.gov with the bank account information prior to processing an initial award to ensure that the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to our agency.

3. Add or update bank data using SSA systems

When you add or update IDD bank data using an SSA system (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use procedures outlined in the following chart when processing within four business days of the current operational month (COM) cutoff date.

STEP

ACTION

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?

If no, STOP.

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

If yes, go to step 3.

3

Is the beneficiary's account a USD account in Bolivia?

If no, STOP.

REASON: Beneficiaries in Bolivia can only receive IDD payments in USD accounts.

If yes, go to step 4

4

The RTN is 700000012 for Bolivia. It contains the:

  • Multi-country prefix of “70” for Bolivian IDD;

  • U.S. check digit code of "2" at the end of the RTN for all IDD accounts in Bolivia.

    No need to obtain the check digit code from Title II Interactive Comps.

5

Code the account type:

  • “S” for savings, or

  • “C” for checking.

If the beneficiary does not indicate an account type, use a “C” for checking account.

6

To code the Depositor Account Number (DAN) for Bolivia, code:

  • O” which is designated for Bolivia.

  • 16-digit account number.

7

You must take action on the same business day to enter into ITS.gov all the information listed in GN 02402.370F.

You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

REMINDER: When information is not available, FRBKC rejects the payment and returns it to our agency.

G. Example of coding Bolivian direct deposit

The customer provides us with a signup form for Bolivia containing the account number: "1234567890123456."

1. Derive the RTN

The technician enters the information for the RTN.

  • Code the RTN of 700000012

  • Code the type of account as a “C” for Checking or an “S” for Savings. If no account type indicated, use a “C” for checking.

2. Derive the DAN

The technician codes the DAN.

  • Start with the country code of “O” designated for Bolivia; and

  • Code the 16-digit account number “1234567890123456.”

3. Obtain the following information

  • RTN: 700000012

  • Checking

  • DAN: O1234567890123456

a. POS reflects the direct deposit information

  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 700000012

    ACCOUNT TYPE (C/S): C

  • DEPOSITOR ACCOUNT NUMBER: O1234567890123456

  • CANCEL DIRECT DEPOSIT (Y):

  • DIRECT EXPRESS (Y):

b. The MBR reflects the following information

  • RTN- 700000012

  • DAN- CO1234567890123456

H. References

  • GN 00203.020 Identity of Claimants

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

  • GN 02402.025 Direct Deposit Post Entitlement Interview

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • ITS.gov International Treasury Services (U.S. Treasury system)


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0202402370
GN 02402.370 - Coding Bolivia Bank Data on the Master Beneficiary Record (MBR) - 01/16/2024
Batch run: 01/29/2024
Rev:01/16/2024