SSA - POMS: GN 02402.411 - Coding Guatemala Bank Data on the Master Beneficiary Record (MBR)

A. Background for coding Guatemala bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Guatemala. We store IDD bank data on the MBR in the same fields used for U.S. direct deposit.

Special coding identifies the bank data as a Guatemala direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Guatemala to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detail on IDD requests and forwarding information, see:

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GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.
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GN 02402.205, Direct Deposit Enrollment Outside the U.S.
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GN 01010.255, Adjudication of Foreign Claims
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GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

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Blank check;
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SSA-1199-OP91 International Direct Deposit Signup Form for Guatemala; or
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Any document that contains required banking information.

If you receive information with discrepancies, see the following instructions:

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GN 00203.020 Identity of Claimants
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GN 02402.025 Direct Deposit Post Entitlement Interview

C. Multi-country contract

The processing FI in Guatemala will have a prefix of “71” at the beginning of the Routing and Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “W” assigned for Guatemala.

D. Overview of IDD for Guatemala

IDD payments sent to Guatemala must be in Guatemalan quetzal (GTQ) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves Guatemala. The FBU contacts the beneficiary or FI for the additional information.

E. Description of IDD bank data for Guatemala

The data for coding IDD for Guatemala comes from banks determined by the FRBKC. The bank data on the MBR reflects 27 characters including the country code of W.

F. Policy to code bank data for Guatemala

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to us. When you use our system to establish or change IDD bank data for Guatemala (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)), you must go to ITS.gov to enter:

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account ownership
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account type
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beneficiary address
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beneficiary ID
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branch name and address
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country
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enrollment status
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first and last name of the beneficiary
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payee indicator
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International Bank Account Number (IBAN)
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Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC)
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13 digit Tax ID (CUI)

NOTE: The Tax Identification “CUI” number is assigned to each citizen at the moment of applying for a Personal Identification Document (PID). The CUI will have 13 numbers; the last four numbers are assign based on the city and state where you were born.

1. Obtain Swift-BIC code from the FI

The SWIFT code contains a minimum of 8 characters, and a maximum of 11 characters:

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first four characters - bank code (alpha only);
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next two characters - ISO 3166-1 alpha 2 country code (alpha only);
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next two characters - location code (alpha and numeric) (passive participants have "1" in the second character); and
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last three characters - branch code, optional ('XXX' for primary office) (alpha and numeric).

2. Process initial award

Prior to processing an initial award, you must update ITS.gov with the bank account information to ensure that the beneficiary receives his or her payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to us.

3. Add or update bank data using our systems

When you add or update IDD bank data using our system (e.g. Post Entitlement Online System (POS), MACADE), you must:

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update ITS.gov on the same day;
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enter all POS direct deposit changes according to normal procedures;
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use the chart in this section when you process within four business days of the current operational month (COM) cutoff date.

Step	Action
1	Are you coding an initial claim? If yes, go to step 3. If no, go to step 2.
2	Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)? If no, STOP. REASON: The MBR does not accept the IDD information unless the address is in a foreign country. If yes, go to step 3.
3	Is the beneficiary's account a GTQ account in Guatemala? If no, STOP. REASON: Beneficiaries in Guatemala can only receive IDD payments in GTQ accounts. If yes, go to step 4.
4	The RTN is 710000086 RTN for Guatemala. It contains the: Multi-country prefix for Guatemala IDD is “71” U.S. check digit code of “6” for all IDD accounts in Guatemala (at the end of the RTN). No need to obtain the check digit code from Title II Interactive Comps.
5	Code the account type: “S” for savings, or “C” for checking. If the beneficiary does not indicate an account type, use a “C” for checking account.
6	To code the Depositor Account Number (DAN) for Guatemala, code: “W” is designated for Guatemala, 16 digits of the 20-digit account number,
7	You must take action on the same business day to enter all the information into ITS.gov listed in the introduction of GN 02402.411F in this section. You must access ITS.gov or ask a co-worker to update the required information into ITS.gov. FRBKC rejects the payment and returns it to us when we do not send all required information.

G. Example of coding direct deposit for Guatemala

The customer provides us with a signup form for Guatemala containing the account number: GT82TRAJ01020000001210029690.

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The first character of IBAN is “GT,” which represent the International Organization for Standardization (ISO) country code.
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The third and fourth characters are the IBAN check digit. Never code the IBAN country code or check digit to the MBR.
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The next 4 characters of the IBAN represents the bank code.
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The last 20 digits of the IBAN represent the account number.

1. Derive the RTN

Enter the information for the RTN.

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Code the RTN of 710000086
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Code the type of account as a “C” for checking or an “S” for savings. If no account type indicated, use a “C” for checking.

2. Derive the DAN

Code the DAN for Guatemala.

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Start with the country code of “W” designated for Guatemala; and
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Code 16 digits of the 20-digit account number “0102000000121002”

a.
You must obtain the following:
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  RTN: 710000086
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  Checking
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  DAN: W0102000000121002
b.
The POS coding reflects this information:
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  DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 710000086 ACCOUNT TYPE (C/S): C
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  DEPOSITOR ACCOUNT NUMBER: W0102000000121002
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  CANCEL DIRECT DEPOSIT (Y):
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  DIRECT EXPRESS (Y):
c.
The MBR reflects this information:
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  RTN- 710000086
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  DAN- CW0102000000121002

H. References

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GN 00203.020 Identity of Claimants
•

GN 01010.255, Adjudication of Foreign Claims
•

GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization
•

GN 02402.025 Direct Deposit Post Entitlement Interview
•

GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.
•

GN 02402.205, Direct Deposit Enrollment Outside the U.S.
•

ITS.gov International Treasury Services (U.S. Treasury system)

Social Security

Program Operations Manual System (POMS)

GN 02402.411 Coding Guatemala Bank Data on the Master Beneficiary Record (MBR)