The representative's appointment and authority end when the agency's decision to suspend
or disqualify the representative becomes final.
The Office of General Law (OGL) and Offices of the Regional Chief Counsels (RCC) in
the Office of the General Counsel (OGC) handle all proceedings to suspend or disqualify
a representative. Once the agency's decision to suspend or disqualify the representative
becomes final, OGC will terminate the appointment in RASR, which then ends the representative’s
appointment on all pending cases (claims, matters, or issues) that he or she was appointed
to handle. RASR will automatically notify each of the representative’s clients about
the representative’s suspension or disqualification.
If RASR cannot send a notice to a claimant (e.g., missing address), it will generate
a list of claimants currently associated with that representative. Using this list,
the field office will follow established procedure to locate the claimant's address
in other systems and then manually send notifications to each claimant about the representative’s
suspension or disqualification. See GN 03970.060D.1 for information on notifying the suspended or disqualified representative's claimants