TN 33 (07-12)

DI 11005.004 Identifying and Flagging Homeless Cases


McKinney-Vento Homeless Assistance Act, 42 U.S.C. §§ 11301, 11302,11311, 11312, and 11313

A. Why we flag homeless cases

We flag the disability folder to alert Social Security Administration and Disability Determination Services (DDS) components to special case processing and development requirements for homeless cases; see DI 11005.004D in this section.

B. What we mean by homeless

A claimant is homeless if he or she does not have a fixed, regular, and adequate nighttime residence.

We also consider claimants homeless if they expect to lose current accommodations within 14 days, and will not have a fixed, regular, and adequate nighttime residence.

EXAMPLES of living conditions that indicate homelessness include, but are not limited to, staying:

  • at publicly or privately operated shelters;

  • in hotels and motels paid for by Federal, State, or local government programs for low-income individuals;

  • in a car, park, abandoned building, bus or train station, airport, or camping ground; or

  • temporarily with a friend, family member, or another household. (This situation is sometimes referred to as “doubled up” or “sofa surfing.”)

REMINDER: When considering living arrangements and in-kind support and maintenance (LA/ISM) for SSI eligibility, the field office (FO) follows policy in Transients, Homeless Individuals, and LA/ISM Determinations, described in SI 00835.060.

C. Procedure for identifying homeless cases

1. Be alert to the possibility of homelessness for claimants who are:

  • participants in a program or represented by an organization that primarily assists the homeless;

  • fleeing domestic violence;

  • runaway or abandoned youth; and

  • young adults aging out of foster care.

IMPORTANT: Never consider currently incarcerated individuals homeless. For prerelease cases, see SI 00520.920 (FO) or DI 23530.001 (DDS).

2. Flag the disability folder “homeless” whenever a claimant alleges, or case information indicates, the claimant is homeless.

REMINDER: Always set the homeless flag for a disability claimant whose SSI living arrangement is transient.

  • For cases in the Electronic Disability Collect System (EDCS), follow the instructions in DI 81010.080B (FO) and DI 81020.085 (DDS).

  • For cases excluded from EDCS (paper folder), prepare a flag using the sample format in DI 11005.004E. Attach the flag securely to the front of the Modular Disability Folder.

D. Requirements for claims involving homelessness

See case processing and development instructions for homeless cases:

1. FO

Instructions for…

POMS reference

Document contact information when the claimant is homeless

DI 10005.005E

Field Office Disability Interviews

DI 11005.001

The Disability Interview Process - non self-help

DI 11005.018B.2

Completing the SSA-3369

DI 11005.025

Completing the SSA-3373 BK (Function Report- Adult)

DI 11005.026

Guidelines for Deferral of Non-Medical Development

DI 11010.025

Completing the SSA-831 Procedure – FO remarks

DI 11010.205G.14

FO Completion of the SSA-831 for a Modernized Supplemental Security Income Claims System (MSSICS) limitation exclusion case – Procedure for completing Item 11 – Remarks (title XVI)

DI 11055.130B.2

Failure to Cooperate-Insufficient Evidence Decision (FTC)

Whereabouts Unknown (WU) Cases

DI 11018.005


DI 11010.045

2. DDS

Instructions for …

POMS reference

Consultative Examination (CE) Appointment Special Scheduling Procedures – Homeless

DI 22510.016A.3

Consultative Examination (CE) Appointment Notice Follow up and Reminder – no response to confirm a scheduled CE appointment

DI 22510.019D

General – Development of Vocational Evidence – Procedure - Homeless Claimant

DI 22515.001B.2

FTC – Guidelines for requesting claimant evidence or action in special handling situations


Follow up requirement when the claimant does not respond to an initial request for evidence or action


Follow up procedure for requests to the claimant for evidence or action

DI 23007.005C.


DI 23007.005F.


DI 23007.005G.

Claimant fails to attend an initial confirmed CE appointment

DI 23007.010D

Priority Cases

DI 23020.001

Hardship Situations

DI 23020.030

E. Exhibit – Sample Homeless Flag – Folder Excluded from EDCS


Name of Claimant




Title II


Title XVI


To Link to this section - Use this URL:
DI 11005.004 - Identifying and Flagging Homeless Cases - 09/11/2014
Batch run: 11/04/2019