RZwiz improves the RZ interview by providing claims representatives with an easy-to-use tool that automatically retrieves, consolidates, and interprets queries used during the RZ interview. It also provides a plain-English worksheet with data from multiple databases arranged side-by-side, and mathematical computations such as adding earnings to quarterly and yearly sums.

You MUST use the RZwiz worksheet during all RZ, LI and wage-related diary interviews. You do not need to retain the worksheet in the file after the interview. However, if you store the worksheet into the Claims File Records Management System (CFRMS), you must remove the NDNH query (if present) and any NDNH data shown in the RZwiz review sheet.

The RZwiz:

• •

  reviews the Supplemental Security Record (SSR) and identifies all associated social security numbers (SSNs) automatically; and

• •

  obtains the Supplemental Security Income Display (SSID), Detailed Earnings Query (DEQY), Summary Earnings Query (SEQY), and National Directory New Hire (NDNH) data for all SSNs, and provides a plain-English worksheet for scheduled RZs.

Use the RZwiz to request queries by adding SSNs to the SSN list box, and clicking the Generate Report(s) button.

To access RZwiz, click here. The website includes user guide, sample output, user tips, and general information.

RZwiz presents the user with a tabbed interface that includes the Review Sheet tab and the PCOM Queries tab.

The SSN(s) will appear in the dropdown box in the upper-left corner. The interface allows users to:

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  switch between SSNs when multiple numbers are required;

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  use the navigation arrows next to the SSN dropdown box;

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  review full queries by selecting the PCOM Queries tab, and selecting the query name in the left navigation pane; and

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  access SSN Listings and Analyzer Reports by selecting the RZwiz AR menu item in the Tools>QMTs menu, or by selecting the RZ AR button in the tool strip above the tab.

On the desired tab, select the Print menu item from the File menu, or select the Print icon from the tool strip above the tabs. The options available are:

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  Print for selected SSN;

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  Print for selected SSN and all queries;

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  Print for all SSNs; and

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  Print for all SSNs and all queries.

1. a. 

   As you prepare for the personal contact interview or mail-out RZ, obtain a SSID and review it carefully to determine what type of interview is appropriate.

   For additional information about the SSID, see SM 01601.265 and SM 01601.280. When reviewing the SSID, determine if:

   • •

     The recipient is a qualified alien with a 7-year eligibility limit (see SI 00502.106 and SI 02305.082);

   • •

     A personal contact for dedicated account monitoring is required (see GN 00605.200 through GN 00605.235);

   • •

     An age18-disability redetermination is required (see DI 23570.006 through DI 23570.025);

   • •

     Anyone else in the household is turning age 18 (this event may affect living arrangements);

   • •

     Rep payee suitability development is necessary (see SI 02305.123);

   • •

     If the recipient is insured for Title II benefits; and

   • •

     Additional evidence is required.

2. b. 

   Enter the recipient's SSN and, if applicable, the spouse's SSN and name in the space provided.

3. c. 

   Enter the reference date in the space provided (see SI 02305.034C).

4. d. 

   If an exception to the criteria in SI 01730.045C.4. applies, line through Question 12, which requests information about third-party liability.

Take the following actions:

1. a. 

   Mail Form SSA-8202-BK (Statement for Determining continuing Eligibility for SSI Payments) to the recipient or representative, if applicable, for completion and return.

2. b. 

   Date stamp Form SSA-8202-F4-INST (Important Facts About Your Supplemental Security Income Payments) and mail it with a self-addressed postage-paid return envelope.

   NOTE: 

   You must date and retain a copy of Form SSA-8202-F4-INST in the file to document the 30-day timeframe for closeout purposes. For an explanation of the N20 failure to provide information closeout procedure, see SI 02301.235.

3. c. 

   Upon receipt of the signed Form SSA-8202-BK, destroy the copy of Form SSA-8202-F4-INST. Use alternative signature methods for cases processed through Consolidated Claims Experience (CCE) (see SI 02305.003).

4. d. 

   Be sure to obtain the following on the form:

   • •

     the recipient’s or representative payee’s signature using alternative signature methods for cases processed through CCE; and

   • •

     signature from witness(es), when necessary.

When conducting the RZ by telephone:

1. a. 

   Use Form SSA-8202-BK.

2. b. 

   Review and discuss the following with the recipient during the interview:

   • •

     Privacy Act/Paperwork Act Notice;

   • •

     Computer Matching and Privacy Protection Act provisions; and

   • •

     Transfer of resources provisions relating to both Medicaid and SSI eligibility.

     NOTE: 

     If a copy of Form SSA-3073 (Important Messages from Your Social Security Office) was not enclosed with Forms SSA-L3074-U2 (SSI Notice of Appointment) or SSA-L3075-U2 (SSI Notice of Appointment 1619(b)), mail a copy to the recipient.

3. c. 

   Read the Affirmation of Statements item to the recipient or representative payee, if applicable.

4. d. 

   Review the reporting responsibilities on the tear-off sheet with the recipient or representative payee, if applicable.

   For more information about reporting responsibilities, see SI 02305.117.

5. e. 

   Confirm the following:

   • •

     the recipient’s or representative payee’s intent to provide the requested information that will enable the agency to determine continuing SSI eligibility;

   • •

     under penalty of perjury, the supplied information is correct; and

   • •

     the recipient’s or representative payee’s agreement to sign the RZ form necessary.

Take the following steps to enter responses on Form SSA-8202-BK:

1. a. 

   Complete any necessary development according to SI 02305.082 through SI 02305.124.

   NOTE: 

   You may need to complete additional forms such as Form SSA-8010-BK (Statement of Income and Resources) or SSA-8006-F4 (Statement of Living Arrangements, In-Kind Support and Maintenance) or both when you complete the RZ on a paper form.

2. b. 

   Compare responses on all forms with prior office files, the SSR, and manual or computer listings. For examples of prior files and listings, see SI 02305.070F.3.

3. c. 

   Resolve any discrepancies following appropriate instructions, unless a tolerance applies.

Information on the SSR or prior files that is not present or alleged on paper forms completed during the RZ does not constitute as a discrepancy. The information does not require development unless it indicates a question of eligibility.

EXAMPLE: A SSID reflects ownership of a non-excluded automobile. We do not develop the current value and continued ownership of this item when properly completing Form SSA-8202-BK. However, if this information plus other allegations on the form cause ineligibility, development is necessary.

Complete Form SSA-1719B (Supplemental Security Income Post-eligibility Input) and transmit the data to the SSR. If necessary, complete a summary report of contact (RC).

For instructions on completing Form SSA-1719B and an RC, see SI 02305.059.

Prepare for the interview as follows:

• •

  follow the instructions in SI 02305.071B.1. in this section; and

• •

  if an exception to the criteria in SI 01730.045E applies, line through Question 24 requesting information about third-party liability.

Follow the instructions in SI 02305.071B.5 in this section.

Follow the instructions in SI 02305.071A in this section.

Take these steps:

1. a. 

   Open an RZ event.

2. b. 

   Complete the RZ on the chosen path.

3. c. 

   Review the Privacy Act/Paperwork Act Notice, Computer Matching and Privacy Protection Act provisions, and transfer of resources provisions with the recipient or representative payee, if applicable.

4. d. 

   Review the affirmation of statement requirement with the recipient or representative payee, if applicable.

5. e. 

   Review recipient reporting responsibilities with the recipient or representative payee, if applicable.

6. f. 

   Obtain the following on the printout of the RZ form:

   • •

     the recipient’s signature using alternative signature methods for cases processed through CCE (see SI 02305.003); and

   • •

     signatures of witness(es), if necessary.

If the recipient is a non-citizen, follow instructions in SI 02305.082.

If dedicated account monitoring is required on the case and a personal contact is desirable, coordinate the interview.

For more information about dedicated account monitoring, see GN 00605.200 through GN 00605.235 and SI 02305.011.

If a disability redetermination is required on the case, coordinate the interview (see DI 23570.006 through DI 23570.025).

Develop representative payee suitability if the Type of Payee (T) code is “OTH” and the Custody (CU) code is “SEL” in the Representative Payee (REPY) segment of the pre-RZ SSID.

For more information about developing representative payee suitability, see SI 02305.123.

The State Buy-In Program pays Medicare Part B premiums for some Title XVI recipients. Process a Medicare Part B application for State buy-in if the SSI recipient:

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  is age 64 years and 9 months, or older;

• •

  is uninsured for Title II;

• •

  does not have Medicare; and

• •

  resides in a 1634 State (also known as an auto-accrete state).

For information on 1634 States and processing State buy-in, see SI 01730.060, HI 00815.000, and HI 00810.010.

In multi-recipient household situations when an RZ reveals information that may be material to payment amount or eligibility of other SSI recipients in the same household, consider the RZ a third-party report and develop. For information on third-party reports, see SI 02301.010A.

EXAMPLE: An RZ uncovers changes in the household composition or changes in earned income in deeming situations.