Enter into EVVE only the data shown on the BC the person submitted. For a telephone
claim, use the data the claimant provided over the telephone. Do not enter other data
into EVVE in an effort to obtain a match because the BC would not be considered verified.
For example, if the individual spells his or her name differently from that shown
on the BC, enter the name shown on the BC and process the case per instructions in
GN 00302.980C.6. Conduct an EVVE search to verify birth data that a claimant or SSN applicant submits
if:
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•
The claimant presents an original BC that is questionable;
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•
The claimant presents an uncertified copy of the BC (e.g., a photocopy);
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•
Existing policy requires verification of the birth record. See RM 10210.270 — GN 00203.030 for instructions.
NOTE: An SSN applicant must submit the actual BC to SSA.
See MSOM INTRANET 003.001 - MSOM INTRANET 003.002 for instructions about how to conduct
a verification search.
REMINDER: You must establish the person’s identity before using the EVVE system to search for
a person’s vital record. See GN 00203.020 for instructions about establishing a claimant’s
identity, and see RM 10210.405 for instructions about establishing identity for an SSN applicant.