| Section |
|
Latest
Transmittal |
| GN 01070.001 |
General DOTEL Information |
TN 19 05-07 |
| FIELD OFFICE (FO) CONTACT WITH REGIONAL OFFICE
|
| GN 01070.100 |
Request For Regional Office (RO) Technical Assistance |
TN 19 05-07 |
| GN 01070.105 |
How To Access Telephone And Contact Information For ARC, MOS |
TN 19 05-07 |
| GN 01070.110 |
How To Access Legal Precedent Information |
TN 19 05-07 |
| FO CONTACT WITH PAYMENT CENTER (PC)
|
| GN 01070.200 |
Field Office (FO) Use Of DOTEL For Claims Actions |
TN 19 05-07 |
| GN 01070.205 |
When The Field Office (FO) Is Not To Make DOTEL Contact |
TN 19 05-07 |
| GN 01070.209 |
FO/PC Telephone Numbers/Paperless Fax Numbers |
TN 19 05-07 |
| GN 01070.210 |
Placing DOTEL Calls From The Field Office |
TN 19 05-07 |
| GN 01070.222 |
Unable To Locate Prior Folder In PC Operations |
TN 19 05-07 |
| GN 01070.223 |
Prior Folder Temporarily Transferred To Another Office |
TN 19 05-07 |
| GN 01070.224 |
Prior Folder Destroyed |
TN 19 05-07 |
| GN 01070.225 |
Prior Folder In Federal Archives And Records Center (FARC) |
TN 19 05-07 |
| GN 01070.226 |
No Record Of A Prior Folder On The SSN |
TN 19 05-07 |
| GN 01070.228 |
Modes of Requesting Assistance |
TN 30 09-19 |
| GN 01070.230 |
Overpayment Telephone (OPTEL) |
TN 34 08-21 |
| GN 01070.235 |
When FO To PC OPTEL Procedure Is To Be Used |
TN 52 08-23 |
| GN 01070.240 |
Making The OPTEL Referral To The PC |
TN 19 05-07 |
| GN 01070.245 |
Processing Center SSN Jurisdiction |
TN 60 01-24 |
| GN 01070.300 |
Payment Center (PC) Contact With Public (Direct Contact--DIRCON) |
TN 19 05-07 |
| GN 01070.305 |
Use Of Direct Contact (DIRCON) |
TN 51 08-23 |
| GN 01070.310 |
DIRCON Signature Requirements |
TN 61 10-24 |
| GN 01070.315 |
Direct Contact By Telephone |
TN 59 08-23 |
| GN 01070.325 |
Requesting Evidence/Documents |
TN 50 08-23 |
| GN 01070.330 |
Claimant Appointed Representatives – DIRCON |
TN 53 08-23 |
| GN 01070.335 |
Debt Management Direct Contact |
TN 19 05-07 |
| PROCESSING CENTER CONTACT WITH FIELD OFFICE
|
| GN 01070.400 |
Processing Center (PC) Contact With Field Office (FO) |
TN 19 05-07 |
| GN 01070.405 |
Telephone Requests From PC |
TN 19 05-07 |
| GN 01070.410 |
FO Handling of High Priority Request From PC |
TN 42 05-22 |
| GN 01070.415 |
Processing Center Actions Based On FO Replies |
TN 19 05-07 |
| GN 01070.420 |
Modes of Requesting Assistance |
TN 62 01-25 |
| GN 01070.425 |
Modes Of Responding To Request For Assistance |
TN 47 05-23 |
| GN 01070.430 |
Documenting The Request And Reply (PC) |
TN 49 05-23 |
| GN 01070.435 |
Documenting The Request And Reply (FO) |
TN 48 05-23 |
| GN 01070.440 |
Follow-Up Timeframes |
TN 34 08-21 |
| GN 01070.500 |
Processing Center Contact With Other Processing Centers |
TN 19 05-07 |
| GN 01070.505 |
When To Use PC To PC Telephone Development |
TN 34 08-21 |
| GN 01070.510 |
Placing PC To PC Calls – Requesting PC |
TN 19 05-07 |
| GN 01070.515 |
Receipt of PC to PC calls – Assisting PC |
TN 19 05-07 |
| GN 01070.600 |
Retrieving Information and Documents from Stored Folders |
TN 45 06-22 |
| GN 01070.781 |
Field Office (FO) and Workload Support Unit (WSU) Coordination on Claims Processing |
TN 43 06-22 |
| GN 01070.782 |
Handling Initial Claim Diaries Established by the Workload Support Units (WSU) |
TN 63 09-25 |
| GN 01070.785 |
Area Code and Time Zone Information |
TN 23 05-12 |
| GN 01070.800 |
Office Of Central Operations (OCO) – Office of Earnings and International Operations
(OEIO) Division of Earnings and Business Services (DEBS) - Direct Contact
|
TN 54 08-23 |
| GN 01070.805 |
OCO Signature Requirements |
TN 55 08-23 |
| GN 01070.810 |
Guidelines For Possible Direct Contact Use OEIO DEBS |
TN 36 03-22 |
| GN 01070.815 |
Requesting Evidence/Documents |
TN 19 05-07 |
| GN 01070.820 |
Direct Contact With A Client, Employer, Or Third Party |
TN 19 05-07 |
| GN 01070.825 |
Preparing For DIRCON Call To A Client, Employer Or Third Party |
TN 37 03-22 |
| GN 01070.830 |
OEIO DEBS Direct Telephone Contact—Making the Call |
TN 56 08-23 |
| GN 01070.835 |
OEIO DEBS Direct Mail Contact |
TN 38 03-22 |
| GN 01070.840 |
How to Associate Evidence When It Is Received |
TN 19 05-07 |
| GN 01070.845 |
How To Process Material After Initial Diary Period Matures |
TN 40 03-22 |
| GN 01070.850 |
Follow-up Procedure—No Evidence Or Documents Received |
TN 35 03-22 |
| GN 01070.855 |
How To Closeout When No Evidence Or Documents Received |
TN 32 10-20 |