Requests processed under the following instructions include correspondence which relates to a statement of earnings, insured status, quarters of coverage, or a benefit estimate.

Examples of these types of inquiries and the procedural references for handling are as follows:

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  Handling Requests for Disclosure to a Third Party including spouse/ ex-spouse

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  Replies to our request for correct SSN - RM 01340.053

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  Initial earnings statement request with additional information indicating the earnings record may not be correct -RM 01351.001

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  Number holder questions data previously furnished - RM 01351.002

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  Complaints regarding information furnished or the manner in which information was furnished - RM 01351.003

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  Inquiries from residents of foreign countries - RM 01351.004

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  Requests for informational publications related to earnings statements - RM 01351.005

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  Correspondence received for specifications to Print Form SSA-7004-SM-OP1 - RM 01351.007

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  Name change requested - RM 01351.008

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  Request for SSN card (original or duplicate) - RM 01351.009

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  Request to change address - RM 01351.010

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  Correspondence indicating Congressional, Presidential, Secretarial, or Commissioner Involvement; Subpoena and/or Fraud - RM 01351.011

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  Complaints, inquiries, suggestions concerning earnings requests initiated by insurance companies, business firms, or other organizations - RM 01351.012

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  Inquiries concerning earnings statement program or policy - RM 01351.013

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  Mailing Addresses to use when forwarding material to other components - RM 01351.050

Take the following actions if correspondence inquiry relates to request for statement of earnings.

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  Examine each request to determine acceptability for processing as indicated in RM 01340.000

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  After consideration is given to all conditions outlined in RM 01340.000, process acceptable requests per RM 01351.001 through RM 01351.013.