A beneficiary or recipient may contact a Social Security office and ask that we delete
his or her incorrect PUPS record. The prisoner record may be a regular PUPS record
that matched on entitlement or eligibility (i.e., beneficiary or recipient record),
or a PUPS non-beneficiary (i.e., skeleton) record. The PUPS Systems Manager administers
all requests for deletion of PUPS records. For instructions on processing requests
for deletion of PUPS records, see GN 02607.890E in this section.
Deletion requests for PUPS records fall under the provisions of the Privacy Act of
1974 for individual records corrections. A beneficiary’s or recipient’s request to
change, update existing PUPS record information, or delete a PUPS record (i.e., remove
fraudulent, erroneous, or incorrect PUPs records) supplements our efforts to maintain
an accurate and proper prisoner records system. To maintain the integrity of the data
in our PUPS system, we will not delete records from PUPS that accurately report a
beneficiary’s or recipient’s confinement period during which, he or she was receiving
Social Security benefits or payments. We will also review and investigate any requests
for PUPS record deletions before we delete a prisoner record from PUPS.