Emergency Messages

Instruction ID Effective DateTitle
EM - 1901906/28/2019Field Office Instructions for use of the EDCS Collateral Estoppel case flag “Potential Collateral Estoppel Issues Apply”
EM-19001 REV06/28/2019System Enhancements for Medical Continuing Disability Review (CDR) Appeal Process
EM-19014 REV06/28/2019Instructions for Developing and Processing Absences from the U.S. using the Foreign Travel Data (FTD) Application – POMS Instructions Will Follow
EM-1901706/18/2019Comerica Erroneously Returned June 1, 2019 SSI Funds for Whereabouts Unknown
EM-1901506/14/2019Enhancements to the Social Security Electronic Remittance System (SERS) for Field Office (FO) Remittance Processing
EM-18012 REV 306/14/2019Clarifying State Overpayment Liability for Minors in Foster Care – Instructions Will Follow Shortly
EM-1901306/13/2019Sharpe Court Order – Relief
EM-1901206/05/2019Recording Information using the Disability Case Processing System (DCPS) – Instructions Will Follow Shortly
EM-1900803/20/2019SSA-827 and Substance Abuse Records
EM-1900301/29/2019Change to the Program Debt Installment Agreement Process for Referral of Delinquent Debts to the Treasury Offset Program (TOP)
EM-1900201/28/2019Updates on the Social Security Electronic Remittance System (SERS) for Field Office Collections
EM-1806301/22/2019Payment of Retroactive Increase in New Jersey’s State Supplement Amount for Individual/Couples in Medicaid Facilities-- One-Time-Only Instructions
EM-1806212/21/2018Corrected Online Title II COLA Notices for Medicare Part C Beneficiaries
EM-1806112/19/2018Clarifying instructions when determining Lawful Presence for payment of title II benefits to Cuban-Haitian Entrants – Instructions Will Follow
EM-1805911/29/2018Medicare Enrollment for Individuals Affected by a Weather-Related Emergency or Major Disaster
EM-1805811/23/2018Processing JP Morgan Chase Letters and Checks
EM-1805211/02/2018Use of the Employer Identification Number (EIN) in MSSICS and eWork with myWageReport Workaround
EM-16013 REV 310/30/2018Processing SSI Overpayments Resulting from Same-Sex Marriage
EM-1804610/11/2018Disaster Procedures – New York Region Only – New York Limousine Crash – One-Time Instructions Only
EM-16033 REV 610/01/2018Limited Equitable Relief for Individuals with Medicare and Marketplace Coverage
EM-1803909/07/2018Nonreceipt Alleged Timely and Check is over 12 Months Old
EM-1803608/20/2018Payment of Retroactive Increase in the District of Columbia’s State Supplement Amount for September 2018 -- One-Time-Only Instructions
EM-18003 REV 208/06/2018Important Information Regarding Possible Challenges to the Appointment of Administrative Law Judges in SSA’s Administrative Process--UPDATE
EM-1802706/20/2018Handling Inquiries about SSA’s Title II and Title XVI Incentive Payment Programs and Prisoner Reporter Outreach Efforts – One-Time-Only Instructions
EM-1801504/25/2018Incorrect National Medicare 800# Listed on Notices - One-Time Only Instructions
EM-1801004/02/2018Handling Returned or Bounced Remittance Checks and Remittance Check Adjustments Referred by the Federal Reserve Bank – One-Time Only Instructions
EM-1800903/27/2018Handling Inquiries about the Treasury Offset Program (TOP) Refund Call- in Notices – One-Time-Only Instructions
EM-12004 REV 503/05/2018New Procedures for Form SSA-1695 – Identifying Information for Possible Direct Payment of Authorized Fee
EM-1800402/08/2018Casey v. Berryhill – Courts Have Jurisdiction to Review an Appeals Council (AC) Order Finding No Good Cause for a Late Request for AC Review and Dismissing the Request as Untimely – Seventh Circuit – ACTION – One-Time-Only Instructions
EM-17008 REV 210/12/2017iClaim Enhancements - iSSI Policy and Procedures
EM-1703210/11/2017Policy and New Procedures for Processing Paper Applications Associated with Third-party iClaims - Instructions Will Follow Shortly
EM-1702609/13/2017Treasury Check Information System (TCIS) Query Functions Changes
EM-1702107/25/2017Immediate Use of the Employer Identification Number (EIN) – in MSSICS and eWork
EM-1701907/17/2017OIG Review of Payments to Aged Representative Payees
EM-1605412/22/2016Prerelease Planning Assistance to Federal Bureau of Prisons Inmates
EM-1603710/25/2016Wage Reporting Proof of Concept - One-Time-Only Instructions
EM-1602808/17/2016Handling inquiries resulting from erroneous Benefit Payment Offset (BPO) notices issued by Treasury
EM-1602708/16/2016Requiring eFolder Access by Certain Appointed Representatives – Instructions Will Follow Shortly
EM-1602608/02/2016T2 Windfall: Releasing Retroactive Benefits when no SSI is involved-New Override Instructions
EM-1602507/22/2016Processing Instructions for 7003.2 Cases – One-Time-Only Instructions
EM-1602106/20/2016EDCS/eView/EFI Print Documents Policy Instructions Will Follow Shortly
EM-1601805/17/2016Disability Claims Potentially Associated with Flint, Michigan (MI) Water Supply Contamination – Instructions will follow shortly
EM-1601203/02/2016Guidelines on issuing manual notices for individuals determined ineligible because of excess resources that include a countable trust
EM-1600302/02/2016Accessing the Payments, Claims and Enhanced Reconciliation (PACER) application
EM-1406012/16/2014How to Treat Inherited Payments to Victims of Nazi Persecution
EM-1405711/20/2014New Standard Fees for Processing Non-Program-Related Requests for SSA Records & Changes in providing SSN Printouts – Instructions Will Follow Shortly
EM-14016 REV10/22/2014PSC Processing of Windfall Offset Diaries—Instructions Will Follow Shortly
EM-1402303/27/2014Enumeration: Processing Name and Date of Birth Determinations for Foreign-Born Adopted Children under the Accuracy for Adoptees Act – One Time Only Instructions
EM-1205212/31/2012Time Limit for Filing Claims for Medicare Part A and Part B Services
EM-11034 REV05/24/2011Adoption Policies and Changed Vocational Profile
EM-1009012/20/2010Case Processing Information on the Pre-effectuated Cases Sampled By the New ODAR Appeals Council Quality Review Branch—One-Time- Only Instructions
EM-1003004/09/2010Special Enrollment Period for TRICARE