GN 01070.000 Intercomponent Communications

Subchapter Table of Contents
Section   Latest
Transmittal
GN 01070.001 General DOTEL Information TN 19 05-07
FIELD OFFICE (FO) CONTACT WITH REGIONAL OFFICE
GN 01070.100 Request For Regional Office (RO) Technical Assistance TN 19 05-07
GN 01070.105 How To Access Telephone And Contact Information For ARC, MOS TN 19 05-07
GN 01070.110 How To Access Legal Precedent Information TN 19 05-07
FO CONTACT WITH PAYMENT CENTER (PC)
GN 01070.200 Field Office (FO) Use Of DOTEL For Claims Actions TN 19 05-07
GN 01070.205 When The Field Office (FO) Is Not To Make DOTEL Contact TN 19 05-07
GN 01070.209 FO/PC Telephone Numbers/Paperless Fax Numbers TN 19 05-07
GN 01070.210 Placing DOTEL Calls From The Field Office TN 19 05-07
GN 01070.222 Unable To Locate Prior Folder In PC Operations TN 19 05-07
GN 01070.223 Prior Folder Temporarily Transferred To Another Office TN 19 05-07
GN 01070.224 Prior Folder Destroyed TN 19 05-07
GN 01070.225 Prior Folder In Federal Archives And Records Center (FARC) TN 19 05-07
GN 01070.226 No Record Of A Prior Folder On The SSN TN 19 05-07
GN 01070.228 Modes of Requesting Assistance TN 27 10-18
GN 01070.230 Overpayment Telephone (OPTEL) TN 19 05-07
GN 01070.235 When FO To PC OPTEL Procedure Is To Be Used TN 19 05-07
GN 01070.240 Making The OPTEL Referral To The PC TN 19 05-07
GN 01070.245 Processing center SSN jurisdiction TN 19 05-07
GN 01070.300 Payment Center (PC) Contact With Public (Direct Contact--DIRCON) TN 19 05-07
PC CONTACT WITH PUBLIC (DIRECT CONTACT)
GN 01070.305 Use Of Direct Contact (DIRCON) TN 19 05-07
GN 01070.310 DIRCON Signature Requirements TN 19 05-07
GN 01070.315 Direct Contact By Telephone TN 19 05-07
GN 01070.325 Requesting Evidence/Documents TN 19 05-07
GN 01070.330 Claimant Appointed Representatives – DIRCON TN 19 05-07
GN 01070.335 Debt Management Direct Contact TN 19 05-07
PROCESSING CENTER CONTACT WITH FIELD OFFICE
GN 01070.400 Processing Center (PC) Contact With Field Office (FO) TN 19 05-07
GN 01070.405 Telephone Requests From PC TN 19 05-07
GN 01070.410 FO Handling of High Priority Request From PC TN 19 05-07
GN 01070.415 Processing Center Actions Based On FO Replies TN 19 05-07
GN 01070.420 Modes of Requesting Assistance TN 19 05-07
GN 01070.425 Modes Of Responding To Request For Assistance TN 19 05-07
GN 01070.430 Documenting The Request And Reply (PC) TN 19 05-07
GN 01070.435 Documenting The Request And Reply (FO) TN 19 05-07
GN 01070.440 Follow-Up Timeframes TN 25 12-15
GN 01070.500 Processing Center Contact With Other Processing Centers TN 19 05-07
PAYMENT CENTER CONTACT WITH OTHER PAYMENT CENTERS
GN 01070.505 When To Use PC To PC Telephone Development TN 19 05-07
GN 01070.510 Placing PC To PC Calls – Requesting PC TN 19 05-07
GN 01070.515 Receipt of PC to PC calls – Assisting PC TN 19 05-07
GN 01070.600 Retrieving Information and Documents from Stored Folders TN 22 11-11
GN 01070.781 Field Office (FO) and Workload Support Unit (WSU) Coordination on Claims Processing TN 26 09-17
GN 01070.782 Handling Initial Claim Diaries Established by the Workload Support Units (WSU) TN 24 11-15
GN 01070.785 Area Code and Time Zone Information TN 23 05-12
OFFICE OF CENTRAL OPERATIONS (OCO) - OFFICE OF EARNINGS OPERATIONS (OEO) - DIVISION OF EARNINGS RECORDS OPERATIONS (DERO) DIRCON DEVELOPMENT PROCEDURES
GN 01070.800 Office Of Central Operations (OCO) – Office Of Earnings Operation (OEO) Division Of Earnings Records Operations (DERO) Direct Contact TN 19 05-07
GN 01070.805 OCO Signature Requirements TN 19 05-07
GN 01070.810 Guidelines For Possible Direct Contact Use OEO DERO TN 19 05-07
GN 01070.815 Requesting Evidence/Documents TN 19 05-07
GN 01070.820 Direct Contact With A Client, Employer, Or Third Party TN 19 05-07
GN 01070.825 Preparing For DIRCON Call To A Client, Employer Or Third Party TN 19 05-07
GN 01070.830 OEO DERO Direct Telephone Contact—Making the Call TN 19 05-07
GN 01070.835 OEO DERO Direct Mail Contact TN 19 05-07
GN 01070.840 How to Associate Evidence When It Is Received TN 19 05-07
GN 01070.845 How To Process Material After Initial Diary Period Matures TN 19 05-07
GN 01070.850 Follow-up Procedure—No Evidence Or Documents Received TN 19 05-07
GN 01070.855 How To Closeout When No Evidence Or Documents Received TN 19 05-07

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201070000
GN 01070.000 - Intercomponent Communications - Table of Contents - 10/15/2018
Batch run: 10/15/2018
Rev:10/15/2018