Subchapter List for Sensitive/Critical Cases

RS 028: Sensitive/Critical Cases
 RS 02800: Sensitive/Critical Cases
RS 02800.000: Sensitive/Critical Cases - Table of Contents
 RS 02801: Critical Cases
RS 02801.000: Critical Cases - Table of Contents
RS 02801.001: Critical Case Criteria and Exclusions
RS 02801.010: Immediate Payment (IP) Criteria and Process
RS 02801.500: SSA-795, Statement of Claimant or Other Person – For Immediate Payment Cases – Required Language
 RS 02803: Methods of Processing
RS 02803.000: Methods of Processing - Table of Contents
RS 02803.001: Introduction
RS 02803.005: Alternative Processing Methods
RS 02803.010: Critical Cases Involving Windfall Offset
RS 02803.045: Use of the MBR and Other Queries
RS 02803.050: Critical Payment System (CPS)
RS 02803.055: Nonreceipt of CPS Payment
RS 02803.120: Emergency Situations Requiring Telephone Processing or Electronic mail contact (E-mail)
RS 02803.130: Immediate Payment Process
RS 02803.145: Follow up Procedure
RS 02803.250: PC Action When CPS Is Used
RS 02803.255: PC Action When Nonreceipt of CPS Payment Is Alleged
RS 02803.300: Receipt of Critical Case Request for Payment
RS 02803.305: Critical Case Reply
RS 02803.320: Response to Emergency Telephone Call From FO Management
RS 02803.330: PC Handling of Inquiries for Immediate Payment Cases
RS 02803.400: Processing Center Notification of Misuse
RS 02803.410: Regional Office Receipt of Forms SSA-2711
RS 02803.970: Exhibit - SSA-2711 (Notice of Misuse of Critical Case Procedures)
 RS 02805: Expedited Payments
RS 02805.000: Expedited Payments - Table of Contents
RS 02805.001: General
RS 02805.005: Exclusions
RS 02805.015: Disposition of Requests for Expedited Payment
RS 02805.020: DO Processing Guidelines
RS 02805.025: Initial Claims and Reinstatements
RS 02805.030: Interrupted Payments
RS 02805.035: DO Follow-Up
RS 02805.040: Receipt in the Processing Center
RS 02805.099: Exhibits
 RS 02807: Preliminary Payments
RS 02807.000: Preliminary Payments - Table of Contents
RS 02807.001: General
RS 02807.005: Applicability Requirements
RS 02807.010: Evidence Required for Payment
RS 02807.015: Interviewing Procedures
RS 02807.020: Securing the Preliminary Payment Request
RS 02807.025: Disposition of Form SSA-1877
RS 02807.030: Securing Preliminary E/R Data
RS 02807.035: Payment Method
RS 02807.040: Processing Retirement or Survivor Claims After Preliminary Payments Initiated
RS 02807.045: Preliminary Payments Not Due
RS 02807.050: Processing Center Activity
RS 02807.099: Exhibit 1
 RS 02809: Railroad Retirement Board (RRB) Certification Cases
RS 02809.000: Railroad Retirement Board (RRB) Certification Cases - Table of Contents
RS 02809.001: General - RRB Certification Cases
RS 02809.005: Processing RRB Certification Cases
RS 02809.010: Interim Reply to the FO on RRB Certification Cases
RS 02809.015: Contact With RRB on RRB Certification Cases
RS 02809.099: Exhibits for RRB Certification Cases
 RS 02815: Telephone Inquiries in the Processing Centers
RS 02815.000: Telephone Inquiries in the Processing Centers - Table of Contents
RS 02815.001: General
RS 02815.005: Congressional Inquiries
RS 02815.010: Inquiries From the Office of Public Inquiries (OPI)
RS 02815.015: Inquiries From the Office of the Regional Commissioner (ORC)
RS 02815.020: Inquiries From Other Processing Centers
RS 02815.025: Disclosure of Information
RS 02815.030: Calls From Beneficiaries
RS 02815.035: Calls From the District/Branch Offices
RS 02815.040: Telephone Technique
RS 02815.045: Control and Processing
RS 02815.050: Telephone Reports